Thomas Nylund Email & Phone Number

Helsinki, Southern Finland, Finland

Helsinki, Southern Finland, Finland

A smartphone app that helps aspiring hunters prepare for the Finnish hunting exam.

Helsinki Area, Finland

* Coordinating international supplier shipments* Improving our selection through brand partnerships* Developing logistics processes and reporting to improve efficiency* Shipping of digital products and improving deliverability* Managing projects and supporting our 3PL in their handling of our daily orders* Inventory management* Quality Assurance* Coordinating freight shipments for oversized products* Solving procurement and logistics related problems

Helsinki Area, Finland

Making sure our customers get the help they need and have the best online retail experience possible by solving any, and every problem, easy or complex, that they might have relating to the shopping experience, gameplay, payments, logistics, compliance, and more, through phone, chat, and e-mail.

Helsinki

My task was to acquire new customers for Taimer from the SMEs segment. I focused mainly on outbound marketing and sales to generate leads which I then converted to prospects and paying customers. I familiarized myself with the prospects business model, needs and challenges they were facing. Based on this information, I then presented the software as a solution that could help them overcome these challenges and improve their processes. After acquiring a new customer, I helped them with the on-boarding process and nurtured the customer relationship. Working at Taimer taught me account management and further improved my B2B and solution sales capabilities.

Helsinki

I got the opportunity to join a start-up for a short period, and help the with the launch and development of a new IT-service product. I managed the daily operations like marketing, development, content creation, sales pipeline (generating leads, offers, meetings & negotiations). I also lead the production of a few web-based projects. Working at JIM-services was a valuable experience into the start-up world. I learned a lot about business development, B2B and solutions sales, and project management.

Helsinki

I got the opportunity to work in one of the top national sales teams of the market leader in mobile subscriptions in Finland. Our sales unit was responsible for marketing and direct sales of Elisa's telecommunications and entertainment products at four locations in Helsinki. We acquired new customers through active selling and represented the face of the company in the field. A normal day would consist of 40-70 customer contacts. Activities included:- Interacting face-to-face with customers in a fast paced environment- Acquiring new customers by finding the needs of the customer, and then presenting value matching or exceeding those needs- Customer service and problem solving- Implementing a sales process and adpoting it according to my personal strengths and skills- Working in a goal-oriented environment, exceeding personal sales goals and helping the team reach monthly sales quotas of four main category products- Helping, sparring and teaching the sales process to new team members

Helsinki, Finland

Norcap Oy, better known as Marinekauppa.com is a boating accessories retailer specialized in E-commerce. Working at Norcap taught me great work ethics and gave me valuable insights into the daily operations of E-commerce, and the requirements of running a small business.My main activities included: - Customer service and sales through e-mail and phone- Maintaining and developing the web-shop- Procurement from Finnish and European wholesalers- Packing orders and coordinating shipping - Inventory management- Interpreting marketing analytics, and managing campaigns on google and social- Serving and selling to the customers coming to the shop

Bachelor Of Engineering - Be, Information Technology

Bachelor Of Business Administration (B.B.A.), Finance, General

Activities and Societies: Double degree program in co-operation with Frankfurt UAS

Bachelor Of Business Administration (B.B.A.), International Business

Exchange year