Royce Sharplin Email & Phone Number

Tauranga, Bay Of Plenty, Nz

Tauranga, Bay Of Plenty, New Zealand

Tauranga, Bay Of Plenty, New Zealand

Business Development, Customer Onboarding, Account Management and Digital Marketing "Jack of all trades" across the lifecycle of our customers journey.This starts with validating, nurturing and successfully pitching the right solution to leads and prospects across Aotearoa, Australia and beyond. From here, it's time to onboard new customers, outline a specific implementation plan and monitor our performance against their expectations.From a digital stand-point this means full accountability for CRM performance, managing our in-house social media and email markerting plan, relevant and timely PR bursts, and ensuring our customers "feel the love" from initial contact to raving fan.

Tauranga, Bay Of Plenty, New Zealand

This was a relationship-driven role covering local and international suppliers, logistics and national (NZ) customers of all sizes and fresh produce categories.The ultimate goal was to grow automation sales as a Jenkins Freshpac System's (JFS) business unit by working with NZ customers needs and aligning them with the solutions provided by our range of international and local automation partners and suppliers. This involved a consultative approach, identifiying operational pain points and "bottlenecks" and forming cutsomer-specific plans. In doing so, the business strategy of a crucial part of the wider business offering of total packaging solutions.Developing business in new segments of the horticulture industry, defining the range and breadth of offering, via JFS's agency relationships. And, by bringing together the best-in-field, global horticultural automation solutions and delivering them to the NZ market, ensure NZ's industry leaders maintain their marketable "edge" over international counterparts.

Auckland, New Zealand

As a Team Lead, my role within the SLT was customer-centric as well as internally focussed. I managed a fantastic team of Account Managers and Account Directors to deliver actionable and growth-oriented insights via the use of timely and accurate market data - combined with a strong cross-category industry knowledge. My contribution to the annual "State of the Nation" presentation grew to where I led the insight team for projects, presentations and "Growth Delivered" training sessions. One of my most proudest legacies was the 2016 edition of this macro-economic presentation.I was also called upon to act as a change agent for the retention and acquisition of new clients and consistently received high ratings in our annual customer satisfaction surveys.

Auckland, New Zealand

As an Account Director, I led a Tier-1 account team and helped to develop "best practise" processes and deliverables for their insight and data reporting requirements. I also managed a portfolio of clients - all major suppliers to NZ supermarkets - delivering actionable insights and timely data and reporting updates, via the innovative and functional use of market data.

Auckland, New Zealand

Working with a large portfolio of small-medium FMCG, Pharmacy and Petrol channel suppliers to deliver useable market data timely and accurately. Managing sales pitches, software and reporting needs. Presenting and delivering growth-orientated analysis.

Auckland, New Zealand

As a KAM in the FMCG industry, this role was responsible for sales strategy and promotional planning for a portfolio of pre-packaged grocery food brands including Diamond pasta, DYC vinegar and more - in both major grocery accounts and a number of alternate channels. It was in this role that I further developed my passion for data analysis and identifying the "so what?" to pitch and present new products to retailers, and conduct joint business planning with retailers and business partners. I also worked closely with our demand planning team to ensure we could supply volume at critical stages of the grocery year.

Sydney, Australia

Managing the sales and clients expectations within a set territory in Southern NSW. Servicing clients, presenting new products and meeting monthly sales budgets.

Auckland, New Zealand

Managing print media, consumer promotions and overall brand strategy for a portfolio of consumer brands within the Hair Care and Styling categories.

Bms, Marketing, Public Relations

Education record

Student Executive 2000