Noël Zykowski, Cptd Email & Phone Number

Developing learning journeys for software professionals in their flow of work.

Livonia, Mi

As the Global Training & Education Manager, I have had a unique avenue to work with our partners, customers and business leaders to create dynamic learning opportunities. In this role, I collaborate with and lead our Instructional Designers and Trainers in the creation and delivery of our courses in flexible forms. I’ve recently introduced an agile practice within my team resulting in clear projects. My approach is servant leadership when coaching my team to reach their fullest potential.

Livonia, Mi

Leading, coordinating and managing the day to day activities of a technical consultant team. Providing overall team direction including assignment of project work, monitoring and status of assigned work, skills assessment of team members and development, mentoring and monitoring of team members. This role included a specialization in training coordination for all consultants in the region.

Livonia, Mi

Works to ensure timeliness and clear communication between all team members on active projects. Configuration and implementation of time and attendance and absence compliance software. Custom software configuration solution design for new implementations and service requests. Trains and mentors new hires, business partners and customers to ensure successful launch. Successfully manages configuration, process flow, requirements and internal projects concurrently. Created and implemented knowledgebase for software configuration. Flexibility regularly exercised through following multiple sets of priorities and processes.

Ann Arbor, Mi

Perform internal training, internship interviewing, trade shows, annual conferences, mentoring, support floor management. Navigate complex database reconciliation. Perform in-person customer training as well as internal training for new hires and product updates. Create ongoing documentation for client publications and training guides for several products. Work cross-departmentally to assist in product renewals, escalations and requirement change notifications.

Waterford, Mi

Administrative support to the Director of Family Mental Health Services and a team of 11 supervisors. Support operation of all fundraising and marketing events. Initiate and maintain online networking and attended donor and customer-facing events.

Southfield, Mi

Ensure clients gained and retained compliance in a timely manner by coordinating their audit schedule with qualified auditors. Assist with auditor qualifications and coordinated travel arrangements for auditors. Generate performance reports for the department.