Nadia Baggio Email & Phone Number

São Paulo, Sp, Br

Customer Focus- Serve as customers’ primary point of contact – building strong and lasting relationships with keyplayers in the mobile programmatic space.- Have a comprehensive understanding of customers’ needs and business, providing strategic consulting and making sure their goals are metCampaign Management- Plan and execute mobile marketing campaigns optimizations using Jampp’s programmatic tools;- Structure insightful analysis to improve campaigns’ performance;- Provide reports for customers and internal teams to improve operation.Business Strategy & Leadership- Identify growth opportunities (cross-sell & upsell);- Troubleshoot and resolve escalated customer issues;- Work closely with product and sales teams to help drive forward key projects across the company.

- Identifying new business and expansion opportunities through Sales qualification methodologies such as BANT - for both strategic Enterprise accounts to SMB companies;- Working in partnership with Account Executives and strategists on a daily basis;- Following up by phone and email campaigns with opportunities pipeline whilst approaching a high volume of inbound leads daily;- Daily use of platforms such as Zendesk, Salesforce and Outreach;- Focus on daily Sales KPIs and carrying quota MoM.

São Paulo E Região, Brasil

- Supporting both inbound and outbound Sales Development teams for different industries and segments;- Engaging on new leads through marketing campaigns - both seasonal and always-on - and prioritising Sales opportunities;- Pitching Zendesk solutions and understanding customer's pain points and needs;- Constant relationship with SDRs, Account Executives and different stakeholders such as marketing and sales operations.

São Paulo

- Sales support on managing and preparing both technical and commercial proposals;- Managing RFP (Request for Proposal) and RFI (Request for Information) bidding processes in work with different teams;- Working directly with Account Executives and also with Pre-Sales, Solutions Architects and Specialists, Compliance and Legal.

São Paulo E Região, Brasil

- Process management and overview to identify and mitigate operational risks, covering Latin America's Asset Management org;- Covering topics such as governance, action plans, procedures and risks;- Constantly in touch with Operations, Client Services, Risk and Compliance teams;- Daily report of operational errors and tracking next steps to mitigate;- Preparing presentation materials to monthly Risk Committees regards Risk and Governance.

Bachelor'S Degree, International Relations

Bachelor'S Degree, Science And Humanities