Omar Alonso Email & Phone Number

Zapopan, Jal., Mx

Guadalajara, Jalisco, Mexico

Zapopan, Jalisco, México

I am the responsible person for technological infrastructure for StartupGDL within the workplace area, where customers are housed, and IT services are provided to 300+ users.In charge of the implementation and administration of internal collaboration platforms and the administration of external development projects for StartupGDLDimension, design and execution of the creation of the StartupGDL Datacenter and also the implementation of security policies for the client’s and the team.Peer for the Facilities Area in infrastructure and expansion projects, dimensioning, design and Implementation in the creation of new workplacesVendor’s administration, negotiation and trade agreements.

Guadalajara Y Alrededores, México

In Charge of maintaining the operations of the technology Centre (CSW) by administration of the resources of the institution, maintenance physical and technological, renewal of the infrastructure of the tech park, design and administration of the budget, establishing processes for the monitoring of incidents, handling of suppliers (purchases, negotiate, contracts for security and cleaning services), maintenance of collaborative spaces (Meeting rooms and dining room).Maintain customer satisfaction by continuous improvement, providing quality services consistent with the needs of each of them; and maintaining the service level offered by the CSW to their customers, TIC`s services such as voice, data and access control. Maintain customer satisfaction by continuous improvement, providing quality services consistent with the needs of each of them; and maintaining the service level offered by the CSW to their customers, TIC`s services such as voice, data and access control.Responsible for dimensioning, evaluating and budgeting the projects of IJALTI's technological and physical infrastructure and its proper implementation.Responsible for coordinating the NOC Red Estatal E - jalisco, in front of the aid table, attending over 3000 points, from main points and secondary access points.Lead multidisciplinary teams of 30 or more persons between collaborators and outsourced teams

Guadalajara, Jalisco, México

Head of the company's systems department dedicated to financial Services (call center), responsible for the proper functioning of the department as well as the tools necessary for the operation of the company.Responsible for the invoicing of external customers and partners by calculation of sales and telephony, responsible for the integration of new partners, dimensioning and implementing infrastructure projects for the empowerment and interconnection of new partners, including processes and integration of services based on models ISO 9001 y 27001.