Marcos Paulo Amancio Email & Phone Number

Curitiba, Paraná, Brasil

• Support N2/N3/VIP levels• Wired and wireless network support• Administration of Active Directory services (Domain, NPS, WSUS, WDS, DHCP, File Server, Print Server, • etc)• MDM administration• Administration of Google Workspace environments• Administration of Azure AD environments• Administration of Azure Cloud environments• Administration of facial recognition and biometric reading system• VPN administration and support• partner, and regulator audits• Slack administration and management• Fixing vulnerabilities in Endpoints• Nocode process automation• Management of Apple devices using Jamf Pro.• Microsoft Intune Management

Curitiba, Paraná, Brazil

• User support• Analysis of incidents in production• Windows and Linux server management• Support for networks and access releases• Virtualization [Oracle CLoud/VCenter/AWS]• Administration of security policies• Server configuration, administration and support• Performance in national level projects• Automation of backup routines/Buckets• Direct action in sustaining environments• Process improvement automations• Infra as code• Directly responsible for products (applications) in environments with Linux servers• Expertise in solutions in Backups for sending buckets – Oracle• Automations and solutions for routine optimization• Environment monitoring via 24x7Responsible for sustaining the company's product environments, all monitoring, routine optimizations, server upgrades, incident analysis and solution development is my area of expertise with a focal point in linux environments in demands focused on Infrastructure. Today we operate in line with major brands, Nubank, Itau, Tim, Claro and several other large companies.

São Paulo, Brazil

• User support• Windows and Linux server management• Vmware• Network support• Docker• Virtualization [KVM / Virt / Virsh/ Proxmox]• Vulnerability Control• OpenVPN• Administration of security policies• Server configuration, administration and support• Acting on projects (OKRs)• Monthly cards – evidence for certifications• Administer servers, monitor and perform backup routines• Assistance in sustaining the infrastructure• Monitoring via GraffanaMy area of expertise focuses on supporting the company's product environments, including monitoring, routine optimization, server updates, incident analysis and solution development. My main focus is on Linux environments, especially on infrastructure-related demands.Currently, I have the privilege of working in partnership with renowned brands, such as large retail chains and the 10 main banks in Latin America.

Curitiba, Paraná, Brazil

• Exchanges of Microtik for Sophos Firewall;• Sophos Firewall configuration;• Assistance to local and remote users in general support demands.• Creation of general hardware and software inventory;• Configuration and Installation of Computers and Printers.• Direct contact with telephony and internet link operators as well as allnecessary computer equipment;• Responsible for infrastructure support and assembly throughout the national territory• Installation and configuration of standard software, backup.• Structured cabling – (Full rack)• Configuration of company standard equipment – ​​(Windows\Linux\Android)• Patch panel assembly, organization and conservation• Network maintenance, installation of routers, switches.• Installation of cameras, alarm and surround sound equipment.• External service in the national territory• Knowledge in Vlans, switches – installation• Travel throughout the national territory providing support and involved in projects in Brazil.

Paranagua, Paraná, Brazil

• Responsible for all decision-making at the institution• Implement technology and innovation to simplify company standards• Responsible for remote and face-to-face assistance.• Computer maintenance• Contact with software providers;• School system configuration;• Creation of general hardware and software inventory;• Direct contact with telephone and internet link operators.• I also configure the company's standard application servers.• Network environment monitoring• Responsible for Microsoft licensing (Windows and Office 365);• Purchases and collection of Notebooks, videoconferencing and accessories for the unit.• Network maintenance, configuration and installation of routers, switches• Creation and permission of users and folders in active directory• Responsible for implementing the online education system.• Formatting and Configuration, hardware replacement.