Obinna Okoli

Obinna Okoli Email and Phone Number

AML | FCA | KYC | GDPR | Customer Experience | UK Markets | Operations Support | Dispute Management | Process Management @ Kuda
Obinna Okoli's Location
Lagos, Lagos State, Nigeria, Nigeria
About Obinna Okoli

I'm passionate about customer satisfaction. Customers are the heart of every organisation and it's really important to keep them happy with every interaction. As a customer service person, I have learnt how to keep customers happy through my years of experience.

Obinna Okoli's Current Company Details
Kuda

Kuda

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AML | FCA | KYC | GDPR | Customer Experience | UK Markets | Operations Support | Dispute Management | Process Management
Obinna Okoli Work Experience Details
  • Kuda
    Deputy Team Lead - Uk (Secondment)
    Kuda Sep 2023 - Present
    London, England, United Kingdom
  • Kuda
    Senior Customer Support Specialist - Uk (Secondment)
    Kuda Nov 2022 - Sep 2023
    London, England, United Kingdom
  • Kuda
    Senior Customer Support Specialist
    Kuda Feb 2022 - Nov 2022
  • Kuda
    Customer Support Specialist
    Kuda Feb 2021 - Feb 2022
  • Access Bank Plc
    Contact Center Agent (Live Chat, Email, Inbound)
    Access Bank Plc Dec 2015 - Feb 2021
    Lagos, Lagos State, Nigeria
    •Handled chats, phone calls, and emails from customers and responded to their inquiries, requests, and complaints.•Generated customer interest in the services or products offered by the company. • Provided personalized customer service by responding to the needs of the customers. • Ensure feedback from the customers to further improve customer services. • Managed and updated customer databases with the status of each customer. • Evaluated the problems of the customers and provide logical lasting solutions.

Obinna Okoli Education Details

Frequently Asked Questions about Obinna Okoli

What company does Obinna Okoli work for?

Obinna Okoli works for Kuda

What is Obinna Okoli's role at the current company?

Obinna Okoli's current role is AML | FCA | KYC | GDPR | Customer Experience | UK Markets | Operations Support | Dispute Management | Process Management.

What schools did Obinna Okoli attend?

Obinna Okoli attended University Of Lagos.

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