- Manage operational aspects of Data Monitoring Committee (DMC) projects and providing Project Based Services (PBS) to fulfill identified project scope and requirements for Global Top 30 Pharma companies.- Support planning, execution, oversight and delivery of DMC, Data Management, Medical Writing and Biostatistical services.- Support Project Manager (PM) in initiating, updating and compliance of all project documentation following applicable SOPs.- Set up and update project team lists, project task tracking, time tracking and financial tracking systems.- Update information in trackers for real-time reporting and project health using Power BI.- Support PM with monthly invoicing in collaboration with Project Financial Management.- Support PM with budget reconciliations for each project against revenue forecasts (EAC) and actual work completed monthly.- Support PM to ensure out-of-scope activities are identified, quantified, and agreed with the sponsor ahead of implementation.- Act as primary point of contact for DMC members and clients, addressing and resolving queries related to the conduct of DMC meetings including technical assistance.- Coordinate and facilitate DMC meetings, ensuring all necessary documentation and information binders (digital) are prepared and distributed.- Manage the preparation, review, and dissemination of meeting agendas, minutes, and action items, maintaining records for clinical regulatory compliance.- Utilize meeting management software and tools such as WebEx, MS Teams, Doodle, and calendar invites to streamline the coordination of DMC meetings.- Maintain strict confidentiality and security of sensitive data shared during DMC meetings.- Effectively manage and mitigate risks or unexpected issues by maintaining Risk Management Plan and ADI (Actions, Decisions, Issues) Log.- Implemented a new project management filing structure for improved efficiency.

- Oversight of all Project Management Office (PMO) and client-facing activities for Start-Up, Software Implementation, User Acceptance Testing (UAT) and Close-Out phases of the project.- Responsible for assisting the Project Manager in ensuring all key client deliverables are met across applicable functional groups on time and within budget using RACI and Monday.com.- Collaborated with Product Innovation and Product Management Teams to support product updates implementation via Change Controls.- Conducted client calls and developed key documents to define client requirements, project timelines, responsibilities, reporting specifications, and project risks.- Implemented project dashboards and reports in collaboration with SEs (Software Engineers).- Led and documented software deployment and build testing activities and managed project documentation, validation, client demos, and Go Live.- Prepared specifications, designed, and configured eCRF/Modules for a customized PaaS solution for clinical research across various therapeutic areas and medical devices.- Actively led migration of 15000+ documents from physical artifacts to digital across 4 projects.- Collaborated with the QA Team in ensuring correct project documentation as per Good Documentation Practices (GDP) and Good Clinical Practices (GCP).- Supported project financials for small-to-medium pharmaceutical and biotech companies.

- Created Agendas, Meeting Minutes, Presentations and assisted in the creation, ongoing management, and closeout of databases related to EDC software for clinical research studies.- Worked with Customer Care Team to respond to project-related end-user inquiries.- Validated eCRFs, PM Reports, CTMS Dashboards, and eTMF Modules while cross-referencing the client-approved specifications.- Supported build testing for deployments to the EDC system by testing and documenting validation through Deployment Validation Checklists, Top-Level Functionality Scripts, and Report Validation Checklists as per ALCOA-C with sign-off using 21 CFR Part 11 compliant DocuSign.- Assisted in the development of eCRF/ePRO related tools and documents, including Source Documents, Study User Completion Guidelines, and User Guides.

- Won the 2019 Ontario Food Award for Best Street Food Restaurant in Ontario.- Collaborated with the senior management to exceed our annual sales objective.- Reduced overtime expenditures and inventory waste through tighter controls.- Designed a cross-functional training program to improve FOH service.- Performed weekly inventory, scheduling and compiled daily performance reports.

- Expediting all orders using organizational skills.- Ensuring the accuracy of orders being made.- Managing quality control in the kitchen.

- Managed a multi-disciplinary team of 7 students on a Special Work Integrated Capstone Initiative to conduct an assessment of energy inefficiencies present in the NX building.- Applied project management practices to facilitate activities between students, industry partners, and faculty on a historic energy efficiency retrofit project to reduce the energy consumption of NX Building by 70% and achieve the Passive House Certification (EnerPhit).- Led the development of design and material recommendations for the retrofit project.- Developed, maintained, and updated the project plan, change requests, risk and issue logs, meeting minutes, and monitored project progress using MS Project.- Evaluated team’s strengths and weaknesses to better allocate resources to achieve project deliverables.

Executive Committee Member of Humber PMI Toronto Student Community

- Expedited food across 30 tables.- Handled cash register, reconciled closing reports and performed kitchen inventory.- Trained new employees for front of house (FOH) service.

- Led store start-up activities and implementing operational procedures for the store.- Led a team of CSRs, production team, and drivers to achieve monthly sales targets of $50,000+.- Managed retail and operational activities such as weekly inventory, resourcing, and scheduling.- Resolved customer issues and complaints with CSAT score of over 95%.- Trained new employees on Edible Arrangements SOPs and operational procedures of the store.

- Learned the application of project management tools such as MS Visio, JIRA, and MS Project.- Learned about gathering, eliciting, and validating business requirements.- Learned SDLC methodologies such as Waterfall, Agile SCRUM, KANBAN.- Gained understanding of artifacts such as RFP, Project Charter, Business Requirements Document, and Requirements Traceability Matrix.

- Developed a long-term relationship with customers through professional service.- Assisted walk-in, phone, and internet customers with ordering and product information using the Edible Arrangements CRM System (SMSx).- Operated cash register, reconciled daily reports, and implemented SOPs for effective store management.