Diana O'Brien Email and Phone Number

Lead global teammates AIT's core value of community engagement through volunteerism.

Designed and developed department-wide intake protocol and workflow; created standardized intake templates and worked with EMR systems developers to capture and streamline clinical data.• Conducted department intakes for all new patients, gathered health/developmental history for behavioral. pediatricians, psychologists and therapists; scheduled appointments, managed provider schedules/wait lists; managed data and referrals; coordinated staffing; maintained referral materials; pre-authorized medical and therapy services with insurance carriers.• Partnered with providers to develop interdisciplinary clinics; provided clinic justification using internal and industry data; designed clinical care models, developed billing structures and wrote clinical and administrative workflows.• Supported department grant activities, including grant-writing and grant management.• Created and maintained comprehensive administrative reference manual for pediatric sub-specialty clinics across medical system.• Managed the registration process of patients or clients for medical services; admissions, oversaw intake appointments, gathered patient records, transcribed medical histories, and obtained insurance information to create and/or maintain patient records.

Managed all aspects of annual fundraising events, including recruitment and management of volunteer leadership, secured corporate sponsorships, cultivated donor relations, developed marketing strategy, tracked reporting and logistics, oversaw volunteer recruitment, training and oversight.• Established relationships with corporate sponsors, volunteer leadership, donors and community partners.• Created customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect.• Developed and executed ongoing strategy to ensure retention, growth of donor contributions as well as recapture from previous donors.• Leveraged technology to track and manage the institutional history in order to revitalize donor prospecting.• Engaged with individuals, groups, philanthropic leaders, business leaders, community leaders and anyone interested in supporting the mission of each particular organization.• Generated reports, memorandums, correspondence, presentation materials, spreadsheets and graphics, and other materials using Microsoft Word, Excel, and PowerPoint.• Created centralized grants management protocol to increase inter-departmental collaboration.• Conducted and led team in investigation of database management software.

Managed annual regional patient and professional education conference, including leading a regional team of physicians and nurses.• Crafted and executed program design and development, designed and implemented marketing planning in order to assist foundation in achieving defined goals to align mission and impact.• Maintained a highly visible role, informed the community about opportunities to contribute to the mission of the organization.• Guided the management of program accreditation process to ensure continuing education credits for attendees at national conferences.• Directed management of faculty invitations (international faculty) and logistics, including travel and lodging, volunteer recruitment, training and management, day-of logistics, site management and sponsorship acquisition.• Spearheaded the Chapter Medical Advisory Committee, worked with key opinion leaders to establish patient and professional education goals and strategies; coordinated semi-annual dinners and educational offerings for physicians and health professionals.

Managed all aspects of key annual fundraising events, including golf tournaments and walk-a-thons.