• Manage the dedicated guarding teams.• Follow up on all suspicious activity in the area.• Manage building sites.• Attend and follow up on any complaints from the clients.• Send Monthly reports to CSS Head of Operations.• Attend t any crime incident on a guarding site.• Serve as the primary customer contact foe all business issues of those accounts and sites assigned.• SOP explanation and area orientation of all new employees.• Forward any sales enquiries to the relevant sales personnel and follow up accordingly.• Continuous risk assessment and counter planning for your operational sites.• Attend training and develop relevant knowledge and skills where necessary.• Maintain and build relations with existing clients• Ensure that client’s security needs are met on time and in a satisfactory manner.• Completing administrative work and submitting detailed reports as required.• Working with the operational and operational support departments on any operational issues.• Starting and documenting new sites• Identify criminal trends and suggest means to reduce threats.• Motivating, developing and directing people as they work and Identify the best people for the job.• Recruiting new officers• Administer, direct and review security operations programs to ensure a safe and secure environment for employees, visitors and customers.• Develop methods to improve security policies, processes and practices and recommend changes to management.• Management of Guarding Administrator• Management of Guarding Supervisors• Management of temp pool staff• Enforcing discipline, motivation and site specific SOP compliance of all guards• Full understanding and knowledge of guarding department SOP’s• Addressing internal issues raised by guards.• Checking emails on a daily basis, taking action where necessary and provide feedback

• Client satisfaction• Personnel care• Maintaining of company standards• Leave planning, duty rosters, easy roster, sick leave, AWOL• Personnel development and recruitment, personnel files• Logistical and Asset Management• Uniform issuing and control• Budgeting• Daily and after hour site visits including site audits• Safety management• Risk Management and electronic OB system• DC case chairperson, CCMA and Court Attendance• Community, Management and Safety meetings• Event Management for Soccer 2010 (VIP)• Management of national sites which included Clover SA, SAPO, SAPS, MTN Stores, Shell SA, Total Gas, Taxi Scrapping Administrators, MAN Truck & Bus, IEC, Simba, Airport Management• Incident investigations: theft of client property, vehicle accident and recovery, timesheet fraud, firearm shooting and accidental discharge investigation, Makro stock loss control• Acting regional manager

• Tenders and service sales• Commercial training• 8 Government sites with 113 guards, 2 security managers• Aviation Security• Luggage control – international and domestic departures and arrivals• Control of airside and landsite security• Incident investigations: Theft and fraud, cash in transit, vehicle accidents, shooting incidents• Event Security Control (Innibos)• Management presentations and projects• Client satisfaction• Personnel care• Maintaining of company standards• Leave planning, duty rosters, easy roster, sick leave, AWOL• Personnel development and recruitment, personnel files• Logistical and Asset Management• Uniform issuing and control• Budgeting• Daily and after hour site visits including site audits• Safety management• Risk Management and electronic OB system management• DC case chairperson, CCMA and Court Attendance• Community, Management and Safety meetings

• Client satisfaction• Personnel care• Maintaining of company standards• Leave planning, duty rosters, easy roster, sick leave, AWOL• Personnel development and recruitment, personnel files• Vehicle and Asset management• Uniform issuing and control• Budgeting• Gate and fence maintenance• Cleaning management• Weekly crime reports• Weekly operational planning• Contraband scheduling• Half-year reports• Daily and after hour site visits including site audits, barracks inspection, parade inspections• Safety Management• Risk Management and electronic OB system management• DC case chairperson, CCMA and Court Attendance• Community, Management and Safety meetings• Management of 42 posts on site with 129 Grade D & B Security Officers, 40 per shift with 3 Supervisors• Investigations: Platinum metal investigations, waybill fraud, stock loss investigations, fleet vehicle damages

• CCTV Maintenance and Installations• Supervise 25 Security Officers• Compiling procedures• Audits• Training• Risk evaluations and recommendations• Personnel motivation• Riot control• Crime investigation• Coverts• CIT• Crime prevention planning• Project management• Court cases, DC cases and DC Chairperson• Weekly and monthly reports• Crime statistic updates• Investigations: Gold theft, fleet vehicle damages, fraud