Designed and oversaw the implementation of all Salesforce infrastructure in a proprietary loan origination solution at On Deck Capital's cloud-based lending subsidiary (ODX).

Supervised teams of Salesforce Administrators/Business Analysts in New York and Salesforce Developers in New Delhi. Planned and designed efficiency improvements and new features of White Pine's proprietary ERP systems and managed the project lifecycle using Agile methodology. Integrated our $100M+ diamond and jewelry inventory systems with third-party eCommerce platforms such as Amazon and eBay, industry trading platforms such as RapNet, RFID tags and scanners, consumer facing websites, Brinks/Fedex, law enforcement, retailers, and diamond processing vendors. Expanded to Hong Kong, localizing our systems for the Chinese market.

Acting manager of Communications and Technology department; supervised digital communications manager and digital media manager.Responsible for marketing communications (social media, print media, website, email lists).Implemented and maintained electronic payment portals, online applications for services, emergency calling systems, database administration, Google apps/docs/mail/calendars.Implemented new Salesforce database. Converted legacy fundraising and consumer databases. Managed integrated applications such as iContact (email), Click & Pledge (payment processing), EventBrite (events), and OneCallNow (emergency robo-calling). Created new, custom Salesforce apps for our preschool, school, and at-home programs.Supervised implementation of online learning platform, production of video training courses, and their integration with Salesforce.Managed conversion project of legacy H.R. system to Salesforce platform.

Manage a Salesforce database of 10000 contacts and accounts.Web, communications, social media, graphic design, audio/video.Assisted Director of Communications and Technology as needed.

Taught Chinese high school graduates (in English) in preparation of attending North American or Australian universities.

Managed student database. Acting registrar. Generated all reports.