Dylan O'Connor Email & Phone Number

Orlando, FL, US

• o Atlanta Falcons
• Manage the Falcons drumline & face painters and assist in managing energy squad, gameday staff and other entertainment groups through scheduling, preparation of itineraries, parking plans, catering orders, info sheets.
• Create event outlines detailing all organizational needs by partnering with various departments to execute events such as drumline auditions and Jr. cheer rehearsals for up to 600 participants.
• Communicate with in game producers to smoothly carry out live hits such as helmet shuffle, catch a punt, T-shirt tosses/ giveaways, and halftime shows to entertain crowds of up to 72,000 people.
• Oversee a team of 6 interns and 10+ staff in activating outdoor space for Atlanta Falcons Training Camp series.
• Help manage a gameday staff of 40+ members in executing gameday operations inside and outside the stadium to help obtain a top 3 rank in NFL’s Voice Of The Fan Survey for both game entertainment & overall gameday.

• Generated $25,000 in 50/50 raffle sales fundraising for the Atlanta Braves Foundation.
• Ensured a safe and memorable experience for people of all ages in Hope and Will’s Sandlot
• Upheld a high level of hospitality for numerous premium group areas throughout the ballpark.

Orlando, Florida, United States

• Create, facilitate, and execute in-game promotions sponsored by corporate partners and fan activations in order to enhance the fan experience.
• Provide excellent customer service available to up to 40,000 fans on any given gameday through answering questions, giving directions, and acting as a representative of the organizations culture
• Assist with in office tasks such as the creation of promotional schedules, game day scripts, and preparation for upcoming sporting events and athletic giveaways
• Execute gameday operations such as the set up and break down of promotional materials such as flags, inflatables, and banners to provide the proper gameday setting

Blairsville, Georgia, United States

• Coordinate the logistics of sending over 16,000 campers on off site programs to 3 different programs in 2 different states.
• Organize the send off of up to 300 customers and 7 busses a day to different locations via coordination and partnershipwith external outfitters. Extended the output of one program over 60% in one year with others.
• Ensured customer satisfaction through continuous customer service efforts and effective communication and to groups of up to 1,000 people
• Managed a supporting staff in execution of teaching classes and covering all off-site trips on any given day to best please the customers

Venice, Florida

• Facilitate speedy and organized seating of customers in parties varying from 1-25 people given varying needs.
• Assist in follow up customer services such as answering questions, delivering food and drinks for over 30 tables
• Prepare and organize the layout of pre-planned parties as well as reservation seating charts to allow for maximum capacity

Bachelor Of Science Business Administration - Bsba, Sports Business Management

Activities and Societies: Member of Sports Business Club. Member of Men's Ultimate Frisbee Club Team. Bachelor's degree in Business.

Education record

Attended for 3 semesters before transferring to University of Central Florida. Obtained general education credits 3.89 GPA