Dylan O'Connor Email & Phone Number

Houston, Tx, Us

Orlando, Fl, Us

o Atlanta Falcons• Manage the Falcons drumline & face painters and assist in managing energy squad, gameday staff and other entertainment groups through scheduling, preparation of itineraries, parking plans, catering orders, info sheets, and run of show.• Create event outlines detailing all organizational needs by partnering with various departments to execute events such as drumline auditions and Jr. cheer rehearsals for up to 600 participants.• Communicate with in game producers to smoothly carry out live hits such as helmet shuffle, catch a punt, T-shirt tosses/ giveaways, and halftime shows to entertain crowds of up to 72,000 people.• Oversee a team of 6 interns and 10+ staff in activating outdoor space for Atlanta Falcons Training Camp series. • Help manage a gameday staff of 40+ members in executing gameday operations inside and outside the stadium to help obtain a top 3 rank in NFL’s Voice Of The Fan Survey for both game entertainment & overall gameday satisfaction.• Collaboratively brainstorm ideas across departments to help drive the fan experience and in game entertainment.o Atlanta United• Oversee pre-game activations such as team arrival, set-up and break down of DJ equipment, corporate partnership activations, and promotional signage/ inflatables, as well as help execute pre-game entertainment ceremonies.• Communicate with television broadcast, in stadium show caller, and match officials during MLS matches.o 3rd Party Major events• Manage marching band movements for pre-game fan-fare, pre-game show and halftimes shows for 3rd party events such as SEC Championship & Chick Fil A Peach Bowl

• Generated $25,000 in 50/50 raffle sales fundraising for the Atlanta Braves Foundation.• Ensured a safe and memorable experience for people of all ages in Hope and Will’s Sandlot• Upheld a high level of hospitality for numerous premium group areas throughout the ballpark.

Orlando, Florida, United States

• Create, facilitate, and execute in-game promotions sponsored by corporate partners and fan activations in order to enhance the fan experience.• Provide excellent customer service available to up to 40,000 fans on any given gameday through answering questions, giving directions, and acting as a representative of the organizations culture• Assist with in office tasks such as the creation of promotional schedules, game day scripts, and preparation for upcoming sporting events and athletic giveaways• Execute gameday operations such as the set up and break down of promotional materials such as flags, inflatables, and banners to provide the proper gameday setting

Blairsville, Georgia, United States

Coordinate the logistics of sending over 16,000 campers on off site programs to 3 different programs in 2 different states.• Organize the send off of up to 300 customers and 7 busses a day to different locations via coordination and partnershipwith external outfitters. Extended the output of one program over 60% in one year with others averaging 8% growth in the most recent year.• Ensured customer satisfaction through continuous customer service efforts and effective communication and to groups of up to 1,000 people• Managed a supporting staff in execution of teaching classes and covering all off-site trips on any given day to best please the customers

Venice, Florida

• Facilitate speedy and organized seating of customers in parties varying from 1-25 people given varying needs.• Assist in follow up customer services such as answering questions, delivering food and drinks for over 30 tables• Prepare and organize the layout of pre-planned parties as well as reservation seating charts to allow for maximum capacity

Bachelor Of Science Business Administration - Bsba, Sports Business Management

Activities and Societies: Member of Sports Business Club. Member of Men's Ultimate Frisbee Club Team. Bachelor's degree in Business.

Education record

Attended for 3 semesters before transferring to University of Central Florida. Obtained general education credits 3.89 GPA