Katie O'Connor Email & Phone Number

Minneapolis, Minnesota, United States

• New Project Intake & Prioritization
• Developed custom prioritization model with weighting and calculations, refined through facilitating cross-functional workshops and feedback collection to enhance functionality
• Supported new process across PMO, including road mapping, pilot testing, and change managementTransformation Management Office Start Up
• Collaborated with cross-functional leaders to develop a program strategy and mobilize a governance structure with C-suite representation across finance, technology, and operations
• Bridged the gap between strategy and execution by developing internal program management collateral, including project plans, status reports, and stakeholder management templates
• Enabled the internal team to run the program through completion by coaching on content management, building a toolkit, and standing up a new, best practice operating modelPost-Merger Customer Migration Strategy

Minneapolis, Minnesota, United States

• Strategic Prioritization
• Developed custom prioritization framework excel assessments and PowerBI dashboards driven by client identified metrics and user experience
• Directed a small project and managed client expectations and relationships, delivering work that exceeds expectations, and raises risks throughout the life of the project
• Consolidated and analyzed 93 Excel assessments and led data upload to PowerBI dashboard, building customized updates to ensure client satisfaction
• Led 19 University leaders through 29 hours of workshops, facilitated collective and collaborative decision making, and prioritization of 240+ ideas to identify $15M in cost savings and revenue generating ideasCulture &.
• Led a culture and leadership transformation following an organization-wide restructure and rollout of new goals

Minneapolis, Minnesota, United States

• During the rest of the year, I focused on the following tasks:
• Supporting client delivery and project work as well as internal projects
• Developed, sourced, interviewed, and onboarded the next Pioneer Intern to ensure proper transitioning
• Managed and created all social media and marketing collateralIn my thirteen week summer internship, I completed the following tasks:
• Created over 155 total pieces of digital marketing content on our Instagram, LinkedIn, Website, and internal marketing collateral
• Researched and crafted deliverables for two national client projects

Greater Minneapolis-St. Paul Area

• Leading a discussion-based course where students complete 40 service hours
• Sparking connections between student experiences and course learning at St. Thomas
• Educating peers about the spectrum of Corporate Social Responsibility and how to give back
• Assisting with hiring and developing other Facilitators
• Presenting and Orientation sessions and Moderating panels for the whole program

Greater Minneapolis-St. Paul Area

• Self-managed project creating over 12,000 manufacturer’s coupons for over 200 new Walmart locations
• Development of Swag Program to increase customer loyalty and brand marketing
• Collaboratively worked to implement a new product launch
• Completed full digital analysis with recommendations

Greater Minneapolis-St. Paul Area

• Maintaining a comfortable environment while prioritizing necessary tasks
• Effectively managing the space, solving problems and creating positive experiences
• Welcomed families and volunteer groups and gave tours of the services
• Updated Raiser’s Edge database with family information
• Regularly used Excel spreadsheets to document consumer usage

Children's St. Paul

• Welcomed families and gave tours of the services
• Updated Raiser’s Edge database with family information
• Regularly used Excel spreadsheets to document consumer usage

Green Bay, Wisconsin Area

• Maintained a positive, customer first attitude while working with customers of all ages
• Communicated well with the Front of House team
• Promoted Heartland by advertising our Birthday club and bringing customers back

Green Bay, Wisconsin Area

• Responsible for 125 in person sales visits a week and scheduling 10 follow up meetings a week
• Promoted the supply side by bringing in associates and the demand side by bring in clients
• Communicated with local business executives and owners about their recruiting and staffing needs

Green Bay, Wisconsin Area

• Educated customers on the quality, fit, and styles of American Eagle jeans
• Greeted customers and maintained an upbeat personality
• Added on additional sales at the cash register
• Was Employee of the Month after three months of employment

Green Bay, Wisconsin Area

• Formulated lesson plans and activities
• Communicated and taught classes for ages three through adults
• Maintained a safe, yet engaging atmosphere

Bachelor'S Degree, Business Leadership And Management; Marketing Managment

Activities and Societies: Delta Sigma Pi, Opus Undergrad Diversity + Inclusion Working Group, Women's Tennis, Business Undergrad.

High School Diploma, 4.2

Activities and Societies: Women's Tennis - Team Leader and Captain, Student Council - Public Relations Officer, Marching Band, Senior.