Olívia Costa Email & Phone Number

France

Dijon, Bourgogne-Franche-Comté, France

Hauts-De-France, France

Dynamic and versatile HR Business Partner specializing in Sales and Operations. Equipped with comprehensive expertise in managing diverse workforces of up to 200 employees in different legal entities and locations.. - Drive strategic HR initiatives to enhance operational efficiency and achieve budget optimization, particularly aiming at reducing personnel costs without compromising workforce effectiveness- Streamlining HR processes for increased alignment with business objectives and transform HR from a traditional administrative role to a strategic partner, focusing on personnel development and growth and working on polyvalence matrices. - Cultivate strong, cross-level relationships within the organization, enhancing the strategic impact of HR through effective communication and collaboration from junior staff to senior executives.- Engage in high-level negotiations and conflict resolution with both internal and external stakeholders, emphasizing diplomatic communication and strategic outcomes - Oversee HR operations, ensuring compliance with laws and regulations, and identifying opportunities for strategic improvement.- Manage labor relations and union negotiations across three Works Councils, focusing on a no-strikes approach by fostering a transparent and collaborative environment.- Facilitate the People Cycle, emphasizing the strategic aspect of personnel management and development

Hauts-De-France, France

• Define and lead the implementation of the local HR strategy, aligned with the Group HR strategy. 350+ employees, 30% growth in staffing, managing a team of 2. • A trusted partner to the business operations, part of the factory leadership team, – providing advice on talent & performance management, training and skills development, assessment of organizational capacities and succession planning.• Coordinate workforce planning needs across the factory – responsible for all recruitment activities (permanent & temporary workforce) and layoffs.• Communicate with employees at every level – scaling down management decisions, driving employee engagement, providing tailored development plans and advice. • Labour-Management relations – establish a good relationship and process with unions, labour inspection and other professional employee organizations.• Initiate the salary & benefits analysis and review across the Plant; draft and implement the changes necessary with the oversight of the Plant Manager and Group HR.• Key contact for all HR audits & governmental requirements related to employee matters & ISO certifications (IATF16949; ISO14001).• Coordinate the analysis of training needs, the implementation and delivery of training plans.• Advanced reporting tools for the management to support data-based decisions, workforce activity planning and monitoring.

Grenoble, Auvergne-Rhône-Alpes, France

• Socio-professional counselling of 70+ people with social and professional vulnerability: definition and development of professional skills that lead to long-term contracts with a 78% success rate in 2020.• Recruitment and selection for the industrial sector - logistics, transport, technology, and services with 150+ placements per year.• Client relations – needs and job description assessments, client contracts negotiations, profile propositions, integration & follow up.• Stakeholders Management - established and managed the relationships with regional government structures, employment centers and other local NGO's.• Administrative management - drafting and developing contracts and agreements, payroll oversight and supervision for the agency.

Porto E Região, Portugal

• Management of a team of 5 people, 40 places establishment.• Carry on catering service management for private events.• Stock management, hygiene protocol, complaint & compliment management for the establishment• Menu development, construction & update, following industry regulations (e.g., dietary restrictions and allergens)• Manage the restaurant social media image – establish a following, build a network and engagement, and develop the online orders system.• Online orders management and follow-up.

São Paulo Area, Brazil

• Financial, procedural and administrative management of the Brazil branch of the company.• Oversaw the legality, financial reporting, accounting and oversight; bank account holder - coordinating all due payments, salaries, governmental fees & taxes. • Business Development and Management - recruitment and management of the country sales team, driving a sales increase of 15% in 2014.• Customer service relations - managing over 150 clients and overseeing the logistics coordination, • transport and delivery of their shipments.• Warehouse management - responsible for import, including customs clearances, stock accountability, damage/loss control and incoming and outgoing shipment delivery processing. • Event management - participation in trade fairs on a national and international level - managing sales, stand preparation and organization, hiring of temporary staff for the event. Post-event order processing, prospect clients, follow up and reporting.• System implementation of invoicing and inventory control software for the branch in Brazil.

Portugal

• The company's administrative and financial management - HR, payroll, office & facilities management. Managing a team of 2 junior consultants.• Business prospecting and customer relations management – assessment of needs, proposals, delivery, and follow up. • Recruitment and selection consulting services - sourcing, interviews, assessment centers.• Development and implementation of HR solutions focused on improving operational efficiencies.• Training and development - delivery of 10000+ hours of training, including Train the Trainers program. • EU Program Funds management - application, coordination, audit and reporting of 4M € projects.

Portugal

Therapeutic evaluation and treatment of children, adolescents, and adults in therapeutical context. Work in schools and non-profit organizations.

Executive Master, Business Administration And Management, General

Master'S Degree, Psychology

Intelligence Tools For The Digital Age

The Age Of Sustainable Development

Business/Commerce, General

Sales performance in a temporary employment agency Price negotiation

Removing Barriers To Change