In this role I seamlessly develop, implement and monitor sales and pricing strategies at all times. I manage accounts for long-term success and closely monitor sales.I effectively develop new sales opportunities and engage in building sales and market/competitor intelligence. In a course of my duties, I considerably contribute to the sales and follow-up program for customer relationship management.Finally, I effectively deal with both product streams in both Concrete and Quarries and engage in tracking account targets.Key Achievements:· Successfully and regularly prepared weekly and monthly sales reports pertaining to accounts and transactions, detailing market trends, price movements, and other competitor activities, as required.· Effectively developed strategic relationships with existing and new customers and established a good rapport with clients.

In this role, I engage in growing the business by conducting outbound calls to the existing clients and all prospective customers whilst servicing a large customer base, as needed. I also keep accurate records pertaining to inventory and account notes.I consistently engage in building relationships with clients based on trust and respect. My duty is to analyze data to learn more about consumer behavior and maintain updated knowledge of company products and services.My task is to maintain the customer database to ensure all client details and sales records are accurate for future reference and analysis. I promptly resolve complaints and effectively prevent additional issues by continuously improving processes.Finally, I consistently act as a client advocate with a focus on improving the buyer experience.Key Achievements:· Precisely and effectively-identified and implemented opportunities for cross product and cross-divisional sales and consequently optimised the value from the integrated business.· Successfully generated new business through old and new contacts and efficiently communicated with clients and managed to understand their needs and accurately and effectively explained product value.

In this role I developed strategic relationships with existing and new customers and maintained strong, long-lasting client relationships. I prepared weekly and monthly sales reports detailing market trends, price movements and other competitor activities.I considerably contributed to the sales and follow up program for customer relationship management. My task was to effectively serve as the lead point of contact for all customer account management matters.In a course of my duties, I clearly communicated the progress of weekly/monthly initiatives to internal and external stakeholders. I also developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.Finally, I vigorously engaged in forecasting and tracking key account metrics and prepared reports on account status, as needed.Key Achievements:· Effectively planned, managed and built sales and market/competitor intelligence and efficiently developed, implemented and monitored sales and pricing strategies.· Consistently ensured the timely and successful delivery of the best solutions according to customer needs and objectives.

In this role I established, developed and retained customer relationships. I continuously engaged in analysing market trends.My duty was to successfully provide quotations and service to key customers. I also accurately maintained sales documentation and records, as required.Finally I closely liaised with operations and technical staff in order to ensure that customer specifications were met.Key Achievements:· Successfully followed market trends and accurately developed and implemented effective sales and pricing strategies.

In this role I closely liaised with sales representatives regarding site/customer issues and assisted with sales calls, as required. My duty was to promptly notify supervisor of service issues; and notify customer/representative of late delivery, as required.I closely collaborated with Production/Plant Manager pertaining to driver issues. I also managed reallocation of work during breakdown situations and flagged need for additional outsourced trucks, as required.My task was to communicate with customers in order to optimise plant capacity and minimise service issues. I engaged with other allocators and plant staff to adequately share resources to maximise service/volume. Furthermore, I crafted a plan for work, plants and trucks for the following day, in conjunction with supervisor.Finally, I strictly ensured that KPIs relating to delivery time, returned concrete and volume were faultlessly met.Key Achievements:· Successfully and effectively facilitated the scheduling and dispatch of customer concrete orders with regular management of project work in high volume areas such as Melbourne CBD.· Efficiently coordinated with the technical laboratory and successfully ensured the correct concrete mix specific for the stage was supplied and booked.

In this role I was engaged in taking orders considering availability of product and job.I received and followed up customer complaints through to prompt resolution. I also contacted customers in order to give them accurate feedback on the progress of their inquiries.My duty was to liaise with team leader regarding customer needs and performed other duties as the need arises.Finally, I conducted selling or offering additional products and services and updated customer information, as required.Key Achievements:· Continuously engaged in successful building and developing of excellent relationships with customers and plant staff.