Olivia Wells Email & Phone Number

Asheville, North Carolina, United States

· Frontline sales specialist at REI· Runs POS register; processes high volume of customer sales and returns per shift· Sells memberships to REI Co-op; collects donations for the REI Cooperative Action Fund· Places online orders for items not currently in stock· Greets every customer with a friendly and welcoming attitude

· Sourcing Recruiter for Amazon’s Public Policy team within Global Corporate Affairs, supporting hiring efforts for mid- to senior-level roles in the Americas and select locations internationally· Used LinkedIn Recruiter to execute Boolean searches; generated and maintained candidate pipelines · Updated and maintained accurate tracking information in multiple Applicant Tracking Systems daily (including Amazon Hire, iCIMS, and Beamery)· Held intake meetings with Hiring Managers to provide information on the hiring process and discuss ideal candidate qualifications· Performed candidate intake and assisted with preparation for interviews · Supervised the interview process, ensuring behavioral interviewing techniques and Amazon Leadership Principles were properly utilized; ensured that interview loops featured diverse interviewer panels and that debrief discussions remained objective, unbiased, and data-focused · Contributed to director-level weekly reports on recruiting metrics for open Public Policy roles · Maintained the database of qualified Public Policy interviewers and interviewers-in-training

· Member of the Central Ordering Team (COT), supporting U.S. Global Engineering Services Startup· Utilized multi-million dollar budgets to order materials and supplies for the outfitting and deployment of new U.S. Fulfillment Centers; obtained quotes and worked with vendors to order all materials needed for the launch of new buildings · Contributed to the launch of 10 Fulfillment Centers in 2020 and 33 Fulfillment Centers in 2021 · Spearheaded the expansion of COT support to Canadian sites launching in 2022· Created multiple in-house corporate trainings, including a monthly New Team Member Orientation required of all new team members in Global Engineering Services Startup · Hosted Office Hours on a regular basis, including customer education presentations and open Q&A with customers and stakeholders· Specialized in process improvement; wrote 9 Standard Operating Procedures (SOPs) to document and streamline processes in order to provide guidance for newer team members

· Coordinated technical interviews, phone interviews, and onsite interviews by working directly with candidates and hiring managers both domestically and internationally; arranged travel, expense reports, interview preparation, and interview scheduling · Coordinated large-scale hiring events for open tech positions, including catering, conference room booking, interviewer participation, candidate travel, and scheduling · Identified opportunities for process improvement; worked with businesses and recruiting teams to create additional in-house trainings and SOPs to improve efficiency and candidate experience· Trained new team members, including Managers, Recruiters, and fellow Recruiting Coordinators

Raleigh-Durham, North Carolina Area

· Scheduled appointments, answered phone calls, checked patients in and out, contacted patients to schedule follow-up care, and relayed patient questions and concerns to providers· Requested and compiled medical records from outside providers· Verified insurance eligibility, completed prior authorizations for medications and diagnostic imaging, and collected patient copays

Greensboro/Winston-Salem, North Carolina Area

Greensboro/Winston-Salem, North Carolina Area

· Worked at the UNCG CoPE Lab (Cognitive, Psychopathology, and Emotion Laboratory)· Researched issues and topics related to Post Traumatic Stress Disorder· Responsible for data entry using SPSS statistical software

Brentwood, Tn

· Completed Requests for Proposals and Requests for Information· Prepared sales presentations, including relevant hospital and provider pricing and quality metrics; created graphs, charts, PowerPoints, Excel spreadsheets for sales team· Coordinated travel and lodging for sales team; scheduled meetings, events, etc.

Greater Nashville Area, Tn

Chapel Hill, North Carolina

Master Of Science - Ms, Biomedical Sciences, General

I received my Master's degree in Biomedical Science from Wake Forest University's School of Medicine in May 2019. Some of my coursework.

Premedical Post-Baccalaureate Program, Pre-Medicine/Pre-Medical Studies

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: UNC Department of Housing and Residential Education, Company Carolina, UNC OperaIn 2013, I graduated from UNC.

Psychology

Activities and Societies: Attended USF on a Tradition of Excellence scholarship. Transferred to UNC Chapel Hill after the 2010-2011 school.