An early role in Human Resources involved administrative tasking in various departments in the educational industry. As I gained more customer service experience and expanded my skills within HR, I found the training and development to be very appealing. Developing staff and motivating them to achieve their goals matters to me and I enjoy that part of my work.While working with FIU I gained experience with processing medical student candidates to ensure proper processing throughout. I enjoyed the interaction with the candidates and this ultimately led to enrolling in Disney courses to further my skillset in different HR topics: customer service training, learning an optimal approach to ensuring customer satisfaction, and ensuring quality service.As Human Resources Administrator for Tropical Foods LLC, my accountabilities include:• Restructuring all HR processes to ensure a seamless practice• Developing employee protocols including vacations, internal standards, etc.• Creating standards for employee performance reviews• Create incentive programs • Put processes in place to create a more productive, cohesive, and enjoyable environment for our employeesTropical Foods is an International Food Distribution Company with clientele in 45 countries. 100% of our business is export and we specialize in chilled dairy products. Our services include product registration, foreign documentation, and in-house product labeling. We've earned our reputation through simple and focused values that form the basis of our go-to-market strategy. Our core philosophy aims to improve lifestyles through food and begins with an honest, direct, and passionate approach to our trading relationships. Currently seeking a bilingual (Spanish) Customer Service Rep with a minimum of 5yrs experience in the import/export business and experience in an office environment working with MS Suite and computer software. Forward your resume to odalys@tropicalfoodsllc.com. Aside from work, I enjoy my family, socializing with my friends, watching documentaries & historical topics, and our beautiful beaches.FOCUS: Executive Leadership, Strategic Leadership, Human Resources, HR, Recruiting, Onboarding, Talent Management, Talent Acquisition, Policy & Procedures, International Food Distribution, Chilled Specialty Dairy Products, Refrigerated Products, Food & Beverage, Food Industry, Italian Cheese Exporter, Fruit Juice Distributors, Processed Meats Exporter, Product Registration, Product Labeling