Successfully lead and oversee professional services implementation projects , end to endExecuted and managed over 75+ projects in the last 2+ yearsRespond to requests from Project Managers to help navigate their projects and ensureclient successIdentify and communicate changes that may affect a project scoping or timelinesSupport project team members by breaking down task delegation and settingexpectations for deliverables and performanceReview budgets, resource allocation, timelines and other key drivers to ensure projectmilestones are metFacilitate responses to stakeholders to ensure effective communication about projectsProvide insights on project schedules and project progressReview deliverables to ensure they meet quality standards and align with companybranding guidelinesHelp to establish expectations, respond to questions, and resolve issuesSupport project managers to create plans and managing budgetsProvide suggestions to PMO to help drive efficiencies and effectiveness across projectsManage Adobe AEP, RT-CDP Training Course implementation projects directly for Adobe, along with our VP of Training

Manage day-to-day strategic and tactical aspects of multiple SaaS implementation projects end to end.Utilizing a hybrid of waterfall and agile PM methodologies to execute project tasks while ensuring a positive client experience.Lead client on-boarding process and project kickoff with client teams and consultants in order to review scope, client goals, timeline and align on expectations.Ensure client training and preparation prior to consultant workshops to analyze business needs. Build and manage project plan to ensure implementation is progressing on time and within budget.Knowledge in Marketing Automation, Marketo’s business applications and additional products and services offerings. Apply this knowledge to customer business needs to deliver high value services engagements.Use appropriate change management techniques to control project scope, schedule, costs, and business requirements. Perform structured risk management to minimize project risks.Manage communications across all the project organizations around status, timeline and milestones.Ensure that quality, risks and issues are reported in a timely manner and controlled.Regularly report the status of the project, progress vs. plan, risks & issues to Project Team (Stakeholders, Business owners etc.)Maintain relationships and communication with all key stakeholders - set and manage team expectations throughout the project life-cycle.Direct allocated project team members as required to execute project plan with quality.

 Process and submit required documentation packages for lender review Communicate with borrowers and negotiate with lenders Manage and train employees and agents  Continuously research and educate team of updated government guidelines Manage relationships with a network of external sources, including brokers agents and attorneys Regularly update modification tracking system with appropriate information and maintain a record of activities which include financial assessments and lender data

 Responsible for all activities related to a new start-up town house community from trenching stages to closings of escrows Continuously maintain $10M housing construction budgets, $7.5M site and $2.7M soft budgets and reducing overhead budgets by $300K yearly Manage weekly status reporting, schedule dependencies & issues/risks  Responsible for maintaining effective working relationships with vendors, various project managers and senior management to communicate project status  Assisted VP with budget/resource planning to ensure all project milestones were met Proficient in company profitability reporting and cost savings abilities Oversee and support project team of 10 employees in sales, marketing, land development, accounting, construction and warranty departments  Developed and maintained a detailed project schedule Responsible to collect data, track project changes and produce updated schedule as agreed with construction management

 Train and assist software sales representatives with contractual issues and research Maintain and organize software contract approvals and backup documents Conduct research for required contracts  Assist with the reviews and approvals of software service contracts and technical documents  Maintain file room with 60,000 files consisting of customer contracts  Research databases for information as needed Coordinate disaster recovery projects