✔ Reporting to and deputizing the Country Head of commercial, I am responsible for preparing training material content, guidance, and schedule for the Zonal Trainers to support the commercial sales and collection team capabilities in achieving key sales and collection goals for the zones, summing up country-wide performance of sales and collection measured on commercial team capabilities.My Key Deliverables can be summarized as follows, in three parts;1️⃣. Driving Sales & Collection Performance:• Lead Training & Development: As Head of Training, I oversee the development and delivery of training programs for Zonal Trainers. These programs equip them to support the commercial sales and collection teams, ultimately driving zone-level and national sales and collection goals.• Track & Analyze Performance: I monitor and analyze country-wide sales and collection performance, identifying areas for improvement and ensuring alignment with commercial team capabilities.2️⃣. Building Sales Talent & Capabilities:• Empower Zonal Trainers: I provide guidance and support to Zonal Trainers, enabling them to create customized training materials tailored to the specific needs of their zones. This strengthens individual sales and collection skills within the commercial team.• Develop Talent Acquisition Strategies: I collaborate with Zonal Trainers to establish best practices for identifying and recruiting high-potential sales agents. This contributes to a strong and capable commercial team.3️⃣. Optimizing Training & Delivery:• Streamline Training Processes: I create user-friendly training manuals that simplify sales and collection procedures, enhancing training efficiency and knowledge retention.• Coordinate & Improve Training Delivery: I work with Zonal Trainers to ensure consistent and effective training across all departments. This includes training on system procedures, policies, product knowledge, and incentive structures.

✅ We are a Professional Training & Business Consultancy Solutions Company, based in Nairobi with a national reach. We exist to deliver top notch STAR consultancy solutions in ✔Corporate Training & Coaching.✔Business Development - Sales & Growth Planning✔Career Development - Resume Revamp & Writing, LinkedIn Optimization✔Personal Finance Solutions - Investments, Insurance & Credit✅ We do not just offer a fitting solutions; we offer the right solution.💪 OUR CORE PILLARSWe offer...S olutions that are not only fitting, but the right solutions.T imely execution of our responsibility to you.A ction oriented approach to solving your Organization’s need.R esults that last.https://www.youtube.com/@growth_spark

Learning and Development Strategy:📌Develop and implement learning strategies and programs guiding the strategic learning, development and paths of all individuals/employees in the company📌Leading the company in creating and designing various training programs that supports the overall business strategy📌Analyzing training needs by developing and administering strategic assessments of business- wide training and development programs and initiatives📌Evaluate individual and organizational development needs and come up with the necessary intervention📌Strategy development by providing direction and development of lasting leadership development programs within the business while ensuring programs are completed within the deadlines and meets the budgeted costsLearning and Development Delivery:📌Carry out and facilitate the execution of special projections like change and transition projects📌Content Creation and Review by overseeing and support all department in content creation for training and report writing and presentation📌Training Delivery by modeling best training practices and settling on the most efficient and effective, Measuring programs delivery quality📌Coach and conduct TOT for teams in the development, design, delivery and evaluation of high impact learning interventions strategies.Learning Management System (LMS)📌Manage the Learning Management System (LMS) by designing e- learning courses, career plans, and workshops📌Oversee the effective use of the Learning Management System to manage and evaluate learning using key metrics to support a high impact learning culture.Employee Induction and Onboarding:📌Ensure employee induction and onboarding is done timely in consultation with all Departments 📌Implementing new staff onboarding and Induction program.

To drive the growth of IPF sales through both internal and external agency networks and work collaboratively with the Sales Team.Key Deliverables:📌External agent recruitment & management📌New agent (external & internal) onboarding Sales training📌Product knowledge training📌Sales training📌Mentoring & coaching Sales Team Leaders and Sales Agents📌Growing IPF sales from both internal and external agency

Reporting to the Head of Retail, I was in charge of the Business Development and Individual Life Revenue Growth in the Retail Department, leading a team of 6 Sales managers, 30 SalesConsultants.Key Achievements:📌 Grew the Department from scratch to 6 Sales Managers who each have 5 sales consultants, totaling to a total workforce of over 35 productive staff, in the first 6 months. 📌Scaled up Monthly revenue from Kes 37,461 to Kes 749,111 in 6 months.📌On boarded Key Partners in the Business i.e. 4 brokerage Companies📌Signed MOUs with Key Pay points: Nairobi, Machakos, and Kisumu Counties among other Private Institutions.

Responsible for growth of the Branch / Agency Business by offering Financial Solutions through Insurance and Investments.Directly tasked with Mentoring, Growing and Developing a Number of Sales Managers and their Teams within the Branch/Agency.Key for me was;Exceptional Staff Experience through Motivation and TEAM Spirit. and Exceptional Customer Experience and Effective Relationships with our Clients.

Reporting to the Branch Manager, my main responsibility is to drive growth and uptake of Life Insurance policies at the same time managing existing relationships. I currently manage a team of eleven sales agents. My day to day responsibilities include but not limited to: • Train, motivate and help the sales agents with production. • Preparation of weekly and monthly targets, reviews, activities, etc. • Conducting in-depth reviews of clients’ financial circumstances, current provision & future aims.• Researching the marketplace and providing clients with information on new & existing products.• Liaising with other professionals, market research and intelligence.

I was in charge of Business Growth and Development in my branch and its networks/Marketing offices. The Marketing offices attached to Machakos are;- Kitengela Office- Makueni Office- Emali OfficeI worked with an able team of Relationship Officers and Sales Representatives who were key to achieving Faulu's Goals.My duties and responsibilities included the below, among others;-Responsible for obtaining profitable results through the sales team in my branch by developing the team through motivation, counselling, skills development and product knowledge development.-Manage the sales administration function in my branch, operational performance reporting, streamlining processes and systems wherever possible, and advising branch management on maximising business relationships and creating an environment where customer service can flourish.-Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the branch's presence throughout Machakos and its environs.-Responsible for the planning, recruitment, direction, organisation and control of sales representatives to accomplish the companies objectives.-Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, and sales newsletters.-Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, and set individual territory sales targets.-Personally observe the performance of the sales representatives in the field on a regular basis.-Provide high standards of ongoing training for the sales representatives so that they possess sufficient Banking and technical knowledge to present information on the company’s products in an accurate and balanced manner.

• Managing the segments portfolio• Advising potential prospects on investments opportunities and financial planning.• Enlightening the potential prospects on the various policies at old mutual• Organizing and participating in market activation programs• Sourcing out potential prospects for Old mutual• Selling Old mutual products that include Risk and Investment products