Senior Business Analyst
Current
Apr 2019 - Present
AeroLeads people directory · profile
Niki Odolphie Email & Phone Number
Senior Business Analyst at BMT
at
BMT
1 work email found
@odolphie.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Business Analyst at BMT
Location
Frome, England, United Kingdom
Company size
Who is Niki Odolphie? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Niki Odolphie is listed as Senior Business Analyst at BMT at BMT, a company with 1925 employees, based in Frome, England, United Kingdom. AeroLeads shows a work email signal at odolphie.co.uk and a matched LinkedIn profile for Niki Odolphie.
Niki Odolphie previously worked as Senior Business Analyst at Bmt and Business Analyst at Bmt. Niki Odolphie holds B.Sc., Computing from University Of Portsmouth.
Company email context
Email format at BMT
This section adds company-level context without repeating Niki Odolphie's masked contact details.
{first}@odolphie.co.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Niki Odolphie. Compare company email patterns before reaching out.
Profile bio
About Niki Odolphie
With 18 years experience in large scale contact centres, I've cultivated a track record of empowering teams who want to succeed while delivering technical projects on time and to budget.I thrive on ensuring high quality and thoughtfully-designed implementations balance the business and customer needs and is understood by all involved. I’m proud to be known as a reliable, clear and effective communicator of change, technical knowledge and continuous improvement.
Listed skills include Call Centers, Customer Experience, Team Leadership, Management, and 41 others.
Current workplace
Niki Odolphie's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Niki Odolphie work experience
A career timeline built from the work history available for this profile.
Business Analyst
Feb 2018 - Mar 2019
Director
Somerset Online Ltd
Somerset Online Ltd provides technical, media and photography services for small businesses in the South West. We also run Virtual Reality events across Somerset and have created VR games on Steam.Somerset Online also bring to life a vision of Business Mindfulness™ for management coaching, performance management and leadership skills.
Mar 2016 - Feb 2018
Customer Operations Change Leader
A Business Analyst role with responsibility for steering projects as Contact Centre Operations Expert and Broadband Technical Expert with the focus on improving the customer and operational experience. This involves working with senior stakeholders to represent the operations interests.My role involves writing and approving requirements for training.
May 2014 - Mar 2016
User Acceptance Test Analyst
Responsible for software testing Broadband and Talk diagnostics tools, working with developers identifying software defects and usability issues. Presenting software showcase to senior stakeholders and project teams.
May 2013 - May 2014
Customer Journey Leader
ExperienceBSkyB Ltd.Customer Journey LeaderNov 2011 -Represent the Customer Service Function and act as Stakeholder on cross functional continuous improvement projects, with the focus on improving the customer and operational experienceAble to measure and demonstrate the effectiveness of a process, and use this information to identify areas of.
Nov 2011 - May 2013
Customer Experience Leader
Represented the Customer Service Group and acted as the operations stakeholder on cross-functional improvement projects, with the focus on improving the customer and operational experience. Able to measure and demonstrate the effectiveness of a process, and use this information to identify areas of improvement.
Jan 2006 - Nov 2011
Team Leader
Technical Support Team Leader working 24/7 shifts managing a group of 10 support operators. Complaints handling meeting ISO standards. I was seconded to the training department for 6 months when we launched the countries first 24Mb ADSL product.
Nov 1999 - Jan 2006
Technical Administor
Telewest
Responsible for dispatching field engineers to repair street cabinets and underground cabling based on clustering data from contact center on reported faults.
Jun 1998 - Sep 1999
Team & coworkers
Colleagues at BMT
Other employees you can reach at bmt.org. View company contacts for 1925 employees →
MO
Meriem Oumakhlouf
Colleague at Bmt
Algeria, Algeria
View →
NB
Nassim Baouche
Colleague at Bmt
Algeria, Algeria
View →
FG
Farouk Guerroudj
Colleague at Bmt
Algeria, Algeria
View →
SW
Sarah Wayne
Colleague at Bmt
London, England, United Kingdom, United Kingdom
View →
RG
Rhodri G.
Colleague at Bmt
Plymouth, England, United Kingdom, United Kingdom
View →
CH
Chantal Hopper
Colleague at Bmt
Bath, England, United Kingdom, United Kingdom
View →
SA
Samsul Arifin
Colleague at Bmt
Bali, Indonesia, Indonesia
View →
MC
Michael Cusack
Colleague at Bmt
Brisbane, Queensland, Australia, Australia
View →
AL
Alexander Leppard
Colleague at Bmt
London, England, United Kingdom, United Kingdom
View →
MB
Moh Bouiz
Colleague at Bmt
Everett, Massachusetts, United States, United States
View →
Meriem Oumakhlouf
Colleague at Bmt
Algeria, Algeria
View →
NB
Nassim Baouche
Colleague at Bmt
Algeria, Algeria
View →
FG
Farouk Guerroudj
Colleague at Bmt
Algeria, Algeria
View →
SW
Sarah Wayne
Colleague at Bmt
London, England, United Kingdom, United Kingdom
View →
RG
Rhodri G.
Colleague at Bmt
Plymouth, England, United Kingdom, United Kingdom
View →
CH
Chantal Hopper
Colleague at Bmt
Bath, England, United Kingdom, United Kingdom
View →
SA
Samsul Arifin
Colleague at Bmt
Bali, Indonesia, Indonesia
View →
MC
Michael Cusack
Colleague at Bmt
Brisbane, Queensland, Australia, Australia
View →
AL
Alexander Leppard
Colleague at Bmt
London, England, United Kingdom, United Kingdom
View →
MB
Moh Bouiz
Colleague at Bmt
Everett, Massachusetts, United States, United States
View →
1 education record
Niki Odolphie education
FAQ
Frequently asked questions about Niki Odolphie
Quick answers generated from the profile data available on this page.
What company does Niki Odolphie work for?
Niki Odolphie works for BMT.
What is Niki Odolphie's role at BMT?
Niki Odolphie is listed as Senior Business Analyst at BMT at BMT.
What is Niki Odolphie's email address?
AeroLeads has found 1 work email signal at @odolphie.co.uk for Niki Odolphie at BMT.
Where is Niki Odolphie based?
Niki Odolphie is based in Frome, England, United Kingdom while working with BMT.
What companies has Niki Odolphie worked for?
Niki Odolphie has worked for Bmt, Somerset Online Ltd, Sky, Bskyb, and Easynet Connect.
Who are Niki Odolphie's colleagues at BMT?
Niki Odolphie's colleagues at BMT include Meriem Oumakhlouf, Nassim Baouche, Farouk Guerroudj, Sarah Wayne, and Rhodri G..
How can I contact Niki Odolphie?
You can use AeroLeads to view verified contact signals for Niki Odolphie at BMT, including work email, phone, and LinkedIn data when available.
What schools did Niki Odolphie attend?
Niki Odolphie holds B.Sc., Computing from University Of Portsmouth.
What skills is Niki Odolphie known for?
Niki Odolphie is listed with skills including Call Centers, Customer Experience, Team Leadership, Management, Team Management, Performance Management, Process Improvement, and Contact Centers.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial