John Woods Email & Phone Number

• An excellent and interactive instructor with over 12 years experience training diverse clientele. With an energetic delivery style, and as an alumnus of the Del Close Improv Olympic, I often employ humor to help cement.
• Access
• Excel
• FrontPage
• Outlook
• Power Point

Freelance consulting to assist clients in getting the most out of their application software (primarily MS Office but also ACT, Quickbooks & Adobe CS3). Specialize in creating customized templates.

Teach beginning, intermediate and advanced software courses (mainly Microsoft Office applications, but also ACT, Quicken, Quickbooks, HTML, and Photoshop) to diverse clientele. Instruct technicians, peers and advanced students on technical courses (including hardware repair, system set-up, networking, A+ etc.).

<> Supported 5-10 salespeople with monthly sales in excess of 1 million<> Developed an automated method of tracking item status contributing to increasing total shippable sales by $0.65 million per month<> Monitored open orders and assisted active quote process by contacting vendors to confirm availability, order, and obtain an ETA on current and.

<> Designed nearly 400 square foot merchandising display of component parts<> Developed secure environment for $1.65 million in component part and laptop inventory<> Aided tech department with system assembly and assessed customer need, determined system compatibility and expandability, and recommended qualified products to meet customer needs

Accessories Manager 1993<> Supervised a staff of twelve responsible for signing and stocking 80% of merchandise on over 60% of the 9,000 square foot selling floor<> Visually merchandised goods, including the reorganization of existing stock to incorporate new arrivals, <> Managed inbound call center serving in excess of 300 calls per day on pricing and.

<> Initiated evening database reports and system back-ups<> Resolved processing problems and equipment failure

<> Programmed macro worksheet to repot billable hours vs. downtime on each system to 100 firms, improving accuracy and mitigating weekly 20 hour compile project to 30 minute input session<> Monitored fifteen on-line systems, serving sixty firms, tested enhancements and new systems, apprised technical staff of necessary repairs<> Operated on-line Help Desk.

Order Book Official Clerk 1989-1990<> Maintained Exchange’s order book of public bids and offers from firms in designated crowd<> Oversaw trading pit to ensure fair and orderly market<> Analyzed potential problems and devised possible solutions for a pilot Automated Order Entry System resulting in floor wide expansion rather than gradual releaseSpecial.