Spearheaded the internal team on major initiatives with our delivery, sales, and pre-sales teams, from first pitches with prospective clients through new program implementations at go-live, including market research and planning, budget management, hiring and coordination of teams, and directing day-to-day activities. Preeminently navigate a complex matrixed environment of multiple stakeholders and communicate at director, VP, and CXO levels to establish long-term strategic partnerships for mutually beneficial outcomes. Drove pipeline development and landing new clients, Coordinate with partner teams within the organization on the feasibility of core and digital delivery offerings prior to signing contracts. Proactively pursued opportunities to expand revenues while recognizing potential risks and recommended mitigation strategies.Lead onshore and offshore teams on managing account plans and reviews while reducing escalations.

Championed business initiatives with client partners, working effectively across all facets of an organization and liaising adroitly between them to guarantee quality delivery of initiatives and accomplish client goals.

Played a pivotal customer-facing role at client organizations to deliver projects from ideation to client acceptance ahead of time and under budget at maximum margins

Conceived and piloted, interfacing with all project stakeholders at client organizations on numerous projects, gathering initial requirements, designing solutions, and delegating implementation tasks to appropriate teams.

▪ Managed capacity planning, P2V, automated provisioning, monitoring, availability, documentation, and RCA using best practices for development environments without any disruption to business operations.

▪ Primary responsibility for the architecture, installation, and administration of Windows and Linux servers, hardware, and software lifecycles to meet the needs of a fast-growing technology company.