Ofir Ronen
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Ofir Ronen Email & Phone Number

Chief Customer Officer at Vectra AI
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 8 work roles 1 school
2 work emails found @varonis.com 2 phones found area 877 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 2 phones

Work email o****@varonis.com
Direct phone (877) ***-****
LinkedIn Profile matched
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Current company
Vectra AI
Role
Chief Customer Officer
Location
Raleigh-Durham-Chapel Hill Area, United States, United States

Who is Ofir Ronen? Overview

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Quick answer

Ofir Ronen is listed as Chief Customer Officer at Vectra AI, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at varonis.com, phone signal with area code 877, and a matched LinkedIn profile for Ofir Ronen.

Ofir Ronen previously worked as Chief Customer Officer at Varonis and VP of Professional Services and Customer Success at Varonis. Ofir Ronen holds Bachelor Of Arts (Ba), Psychology from Bar-Ilan University.

Company email context

Email format at Vectra AI

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{first_initial}{last}@varonis.com
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Profile bio

About Ofir Ronen

I’m a service-focused leader that empowers teams by building trust and encouraging innovation. I have built teams in Support, Professional Services, and Customer Success from the ground up, developed and optimized processes to help them succeed, and mentored key employees on their path to leadership roles.Knowing, understanding, and communicating “The WHY” enables me to lead through purpose and drive employees to excellence through exploration and innovation. My teams are built using a bottom-up approach where every employee is empowered to make decisions to support customers, a leadership force multiplier.I started my career as a System Administrator for an Investment Bank on Wall Street and later became a Technical Support Engineer at Varonis Systems. These roles created the foundation for my career and helped shape my perspectives on customer service and what leadership can be.I moved into a leadership role at Varonis in the Technical Support organization where I scaled the team x20, opened new sites, developed and optimized team structure, and hired, enabled, and promoted hundreds of engineers. I worked with teams and customers in North America and later expanded to global coverage, which exposed me to new cultures and complexities.My promotion to lead the Professional Services and Customer Success organizations coincided with Varonis's transition to subscription-based licenses. This change required a mindset shift in the way Professional Services operated, and I had to transform the team to onboard the platform faster and quickly drive customers to value. I implemented the same transformation with our delivery partners to ensure that their methodology aligned with ours. At the same time, I built a Customer Success organization that expanded quickly and took ownership of all post-sales activities with our enterprise accounts. When Varonis consolidated all post-sales activity under my leadership, I had an opportunity to simplify the customer journey and improve the customer experience. In this role I was able to improve the collaboration between various services teams and with other groups across the company, with a focus on optimizing resource utilization to improve customer value realization and achievement of KPI goals.

Listed skills include Active Directory, Security, Technical Support, Cloud Computing, and 13 others.

Current workplace

Ofir Ronen's current company

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Vectra AI
Vectra Ai
Chief Customer Officer
Chapel Hill, NC, US
Website
varonis.com
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8 roles

Ofir Ronen work experience

A career timeline built from the work history available for this profile.

Chief Customer Officer

Vectra Ai

Chapel Hill, NC, US

Chief Customer Officer

Current
Varonis

New York, NY, US

Promoted to lead a global post-sales organization that covers Customer Success, Professional Services, Customer Support, and Partner Success; leadership responsibility for 400+ employees.Enabled measurable business impact – renewal rate above 90%, reduced time to value, focus on business outcomes that drove Net Promoter Score (NPS) of 62.Spearheaded task.

Jan 2023 - Present

Vp Of Professional Services And Customer Success

Varonis

New York, NY, US

Promoted to global leadership role with mandate to build a Customer Success team to support transition to subscription-based licenses and improve performance of Professional Services team.Scaled Customer Success and Professional Services teams x20 and x2, respectively.Spearheaded development of new Customer Success function – defined roles.

Sep 2019 - Jan 2023

Vp Of Global Support

Varonis

New York, NY, US

Promoted to a global role, expanded operations by opening a site in Cork, Ireland, and scaled the team by 50% within 2.5 years. Improved service levels and employee satisfaction in EMEA by opening a new site in Ireland, hired and supported a local Manager to build a team. ➙ Cultivated a high-performing team with strong technical knowledge and shared work.

Jan 2017 - Aug 2019

Director Of Technical Support - Us

Varonis

New York, NY, US

Promoted to a leadership role to open a new US-based site and scale the team (x10 in 4 years).Developed a talent pipeline program to support rapid growth and diversify workforce; designed intake and selection process that improved retention, reduced cost, and resulted in consistent promotions.Improved quality of service, resolution times, and customer.

Mar 2013 - Dec 2016

Sales Engineer

Varonis

New York, NY, US

Promoted into Sales organization and gained valuable customer lifecycle and post-sale customer experience insights.Achieved quota each quarter and exceeded yearly quota.

Jan 2012 - Feb 2013

Technical Support Engineer

Varonis

New York, NY, US

Developed system documentation and training with a Product Manager and Engineer; presented training to support and sales teams improving case closure rates, reduced escalations, and fewer cases opened by sales.Resolved technical issues for customers to ensure audit deadline attainment; took ownership of resolution process and created a custom solution that.

Jun 2010 - Dec 2011

System Administrator | It Manager

Oscar Gruss

US

Developed foundational technology capabilities for networks, hardware, and software at the investment banking firm.Built NY office from ground up and managed IT infrastructure to support trading system availability of >99.5%.Managed global support team for customers, employees, and development team.Technical lead for all SEC and FINRA controls including.

Jun 2002 - Jun 2010
Team & coworkers

Colleagues at Vectra AI

Other employees you can reach at varonis.com. View company contacts →

DP Dakota Pawlak Dakota Pawlak Colleague at Vectra Ai Madison, Wisconsin, United States, United States View → SB Steven B. Steven B. Colleague at Vectra Ai Raleigh, North Carolina, United States, United States View → JB Jaclyn Battaglia Jaclyn Battaglia Colleague at Vectra Ai New York, New York, United States, United States View → CF Cameron Ferrell Cameron Ferrell Colleague at Vectra Ai United States, United States View → KL Kenneth L. Kenneth L. Colleague at Vectra Ai St Paul, Minnesota, United States, United States View → EW Eric Walker Eric Walker Colleague at Vectra Ai Cary, North Carolina, United States, United States View → TC Tzachi Cohen Tzachi Cohen Colleague at Vectra Ai Israel, Israel View → GC Greg Crocker Greg Crocker Colleague at Vectra Ai La Crosse, Wisconsin, United States, United States View → JP Jacob Porter Jacob Porter Colleague at Vectra Ai Raleigh, North Carolina, United States, United States View → JQ Juliet Quintero Juliet Quintero Colleague at Vectra Ai Des Moines Metropolitan Area, United States View →
1 education record

Ofir Ronen education

  • Bar-Ilan University
    Bar-Ilan University
    Psychology
FAQ

Frequently asked questions about Ofir Ronen

Quick answers generated from the profile data available on this page.

What company does Ofir Ronen work for?

Ofir Ronen works for Vectra AI.

What is Ofir Ronen's role at Vectra AI?

Ofir Ronen is listed as Chief Customer Officer at Vectra AI.

What is Ofir Ronen's email address?

AeroLeads has found 2 work email signals at @varonis.com for Ofir Ronen at Vectra AI.

What is Ofir Ronen's phone number?

AeroLeads has found 2 phone signal(s) with area code 877 for Ofir Ronen at Vectra AI.

Where is Ofir Ronen based?

Ofir Ronen is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Vectra AI.

What companies has Ofir Ronen worked for?

Ofir Ronen has worked for Vectra Ai, Varonis, and Oscar Gruss.

Who are Ofir Ronen's colleagues at Vectra AI?

Ofir Ronen's colleagues at Vectra AI include Dakota Pawlak, Steven B., Jaclyn Battaglia, Cameron Ferrell, and Kenneth L..

How can I contact Ofir Ronen?

You can use AeroLeads to view verified contact signals for Ofir Ronen at Vectra AI, including work email, phone, and LinkedIn data when available.

What schools did Ofir Ronen attend?

Ofir Ronen holds Bachelor Of Arts (Ba), Psychology from Bar-Ilan University.

What skills is Ofir Ronen known for?

Ofir Ronen is listed with skills including Active Directory, Security, Technical Support, Cloud Computing, Virtualization, Storage, Network Security, and Leadership.

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