• Wrote a series of ultimate guides, featuring original research, that resulted in 600+ marketing qualified leads per quarter• Ghostwrote on behalf of executives and other internal subject matter experts• Helped increase monthly organic blog visitors by more than 80%

• Ghostwrote on behalf of executives and other internal and external subject matter experts• Helped increase monthly organic blog visitors by more than 275%• Reached top positions for all keywords critical to category creation

• Wrote case studies and business cases used to close multi-million dollar deals• Ghostwrote and edited articles on behalf of executives for third-party publications• Managed freelance writers and writing from internal employees• Wrote white papers and blog posts while tracking CTAs and analytics• Created company landing pages, with an average conversion rate of more than 20%• Helped MX more than double SEO rankings for relevant keywords • Interviewed 60+ thought leaders in financial services for additional content• Built out personas and determined high-level strategy to reach prospects• Managed content strategy, video scripts, and brand messaging

• Wrote sales slicks, product slicks, and blog posts• Created the content for the main product's help section• Wrote the company's official business case• Collaborated on API video script and API business case• Researched metrics, competitors, and industry leaders• Helped create 1,000+ parsers and trainers to increase product accuracy

• Condensed bank research into sharable media for social media• Wrote 80+ blog posts about financial industry topics• Wrote a book promoting community banks and credit unions

• Created 4 systems-training courses for a national bank• Copyedited documents and elearning materials• Mastered XML-based software and Adobe Captivate• Directed team of 8 designers during period of increased workflow

• Taught 5 technical writing courses of 25 students (juniors & seniors) • Taught 8 persuasive writing courses of 20 students (freshmen) • Graded 20 pages of writing per student, per class, equaling 5,700 pages• Focused on principles of clarity and design

• Supervised a team of 10 tutors for two semesters• Tutored an average of 15-20 students per week • Mastered principles of copyediting

• Answered customers’ questions, resolved disputes • Balanced register daily