Ogo Asomugha Email & Phone Number

Toronto, Ontario, Canada

Markham Ontario

• Support the Project Manager during the implementation of latest Guidewire application,including the PolicyCenter, BillingCenter, and Digital modules.
• Assist in developing work breakdown structures and all necessary project activities to ensurequality and standards based on set deliverables in accordance with scope of work.
• Create, update and maintain project schedule with new and updated work packages, tasksand assignments received from project manager and team lead using MS project.
• Identify resource requirements and assigning tasks to project members, reporting progress,ensuring customer and management involvement throughout the software development process.
• Perform scheduling of project activities, formatting, allocated resources, manage resourcesrequirements and update date changes from approved change request using project managementtool (Microsoft Project).
• Liaise with all relevant stakeholders including clients, vendors and sub-contractors to gathernecessary requirements to develop estimates and effective project plan for timely delivery ofproject deliverables and work.

Markham, Ontario, Canada

• Maintained and monitored project plans, project schedules, work hours, budgets, and expenditures.
• Organized, attended, and participated in stakeholder meetings.
• Documented and followed up on important actions and decisions from meetings.
• Prepared necessary presentation materials for meetings.
• Ensured project deadlines are met.
• Provided administrative support as needed.

Ontario, Canada

• Worked with Project Team Lead to provide daily project coordination, and support in theimplementation of a Salesforce CRM system through the different phases encompassing thedesign, extraction, cleansing, load and.
• Reduced project procurement cost by 25% by negotiating product pricing/delivery fees whilemaintaining the continuation and enhancement of vendor /client relationship and rapport
• Carried out quality assurance to ensure that there is consistency between individual project plans
• Assisted project managers with resource planning- forecasting and levelling
• Managed the overall project change control process and maintained the change request database
• Worked with project manager to ensure that IT systems project are appropriately staffed andmanaged to schedule

Lagos

• Led the implementation of multiple projects including Automation of SME Loan process; E-Check System solution; Mobile E-Deposit Cheque capture; Business Process Improvement for remediating previous complaints/claims in.
• Provides support to the project managers from inception of construction projects to closeout stages and ensuring project is delivered on time, on budget, according to specification, and in compliance with the contract.
• Manage, track and report project risks, action items, and issues (RAID) via project RAID log to the executive management and senior project managers.
• Track performance of several projects simultaneously by updating the progress and monitoring the project activities, critical path and key milestone against the performance baseline then report and recommend corrective.
• Coordinate project schedules, delegate task and assign needed resources (manpower, equipment and materials) during planning and execution stages of projects whilst paying attention to constraints such as budget.
• Manage the project change management log (PCR) to capture their execution and cost implications while maintaining existing policies and procedures

Lagos, Nigeria

• Applied leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Improved and maintained call center operations by monitoring system performance; identified and resolved problems; prepared and completed action plans; conducted system audits and analyses; managed system and process.
• Prepared call center performance reports by collecting, analyzing, and summarizing data and trends.

Master Of Science - Ms, Information Technology

Bachelor Of Technology - Btech, Mathematics And Computer Science