Olga Gonzalez Email & Phone Number

Zurich, Switzerland

Zurich, Switzerland

Zürich Area, Switzerland

- Translate business objectives in clear business cases, costs and schedules, using design thinking and other customer centered elicitation techniques.- Analyse, define and produce detailed business requirements.- Develop, propose and lead the implementation of initiatives to improve processes and support innovation using Agile or Waterfall project development techniques.- Identify and evaluate specific technology opportunities to enhance business efficiency.- Manage user acceptance testing with beta user test community.- Implement platforms incl. training, development and delivery.- Manage key internal and external stakeholder relationships across the organization in order to ensure effective relationships and achieve engagement to change.- Lead a team of business analysts.- Manage projects and produce project appraisals and cost benefit/risk analyses.- Assist in the preparation of strategic plans (incl. contingency).- Additionally, during two years of my work in Zurich Insurance, I worked in Business Intelligence with these additional tasks to the ones above:- Translate strategic requirements into BI-driven reports.- Simplify complex data sets into understandable metrics/reports.- Assist in the research, identification and acquisition of new data sources to meet business requirements.- Build logical data models and maintain a metadata repository by applying data management methodologies related to data quality, data integration and mapping.

Barcelona Area, Spain

- Solution proposal and project plan of HR corporate projects- Requirements gathering - Functional and technical design- Interact with and manage customer expectations- Lead a team of 1 to 5 developers

L’Hospitalet De Llobregat Area, Spain

- Leading, designing and testing e-commerce and corporate tools.- Requirements analysis.- Kindly, visit www.capraboacasa.com and www.caprabo.com as examples of the projects I took part as business analyst.- Capraboacasa was the first online supermarket in Spain and was the lead e-commerce site in Spain for more than one decade.

Sabadell Area, Spain

- Design, development and test RACC´s Engineering Association project.- All the database design and development is done using PL/SQL over Oracle 9i.- Management and supervision of three project programmers.

Nice Area, France

- Design, development and testing of the internal applications.- Design, creation and tuning of a DB2 database.- Generate project documentation.

Barcelona Area, Spain

- Design, development and maintenance of web pages.- Documentation and arranges on an application built with Visual Basic 6.0 using an Access database.- Design, development and maintenance of web pages.- Documentation and arranges on an application built with Visual Basic 6.0 using an Access database.

Doctor Of Philosophy - Phd, Technology And Operations Management

Idea management and social networks shaping innovative ideas.

Master Of Advanced Studies (Mas), Management, Technology And Economics (Mba), 5.4 Out Of 6

Master thesis: The role of middle managers in the life cycle of innovative ideas.

It, Software Engineer

Thesis: Software architecture of a reporting system in the travel industry. Finished with Honors.