🔹 About Me 🔹Bilingual professional with a passion for leveraging technology to deliver exceptional customer experiences. With a solid background in customer-facing technical support, I excel in troubleshooting complex issues and providing innovative solutions that exceed client expectations. Fluent in both English and French, I have honed my communication skills to effectively engage with diverse audiences and bridge cultural gaps.In my previous role, I had the privilege of coaching a team of technical supervisors, guiding them to deliver high-quality support while fostering a culture of continuous improvement. My experience in leadership and team development has equipped me with valuable insights into motivating and empowering individuals to reach their full potential.As a frontend engineer for a startup, I had the opportunity to apply my technical expertise in developing user-friendly interfaces and creating engaging web experiences. With a keen eye for design and a knack for problem-solving, I thrive in fast-paced environments where creativity and innovation are valued.Outside of work, I enjoy channeling my passion for technology into personal projects, including coding websites from scratch. I am constantly seeking new challenges and opportunities to expand my skills and contribute to impactful initiatives.Let's connect and explore how we can collaborate to drive meaningful outcomes together!