System Business Lead, Solution Architect / Services Lead, Rational, SWG, IBMCurrently, a managerial contact for building and operating the system sales team, meeting customer satisfaction and contributing to increasing the IBM product growth. Responsible for: develop system sales team strategic directions and plans, develop value-added solutions/offerings, manage system sales reps, lead and coordinate consultative pre-sales and post-sales, perform project management, control the quality… Show more System Business Lead, Solution Architect / Services Lead, Rational, SWG, IBMCurrently, a managerial contact for building and operating the system sales team, meeting customer satisfaction and contributing to increasing the IBM product growth. Responsible for: develop system sales team strategic directions and plans, develop value-added solutions/offerings, manage system sales reps, lead and coordinate consultative pre-sales and post-sales, perform project management, control the quality of resellers or partner's performance, communicate status and issues to GMU(Growth Market Unit)/WW senior management, manage team performance and market leadershipHe was also a technical / managerial contact for building professional service team, meeting customer satisfaction and contributing to increasing the IBM product licenses. Since 2009, the revenue of service business have been increased with two-digit growth yearly and reasonably sustain the growth profit.Kwon has received “2012 Hero” award from WW Rational leadership teams because of customer dedication and team excellence, and a few performance recognition Show less

Achieved the market leadership and operational excellence, and customer value delivery in process improvement consulting and appraisal business. Administered and controlled the process team. Responsible for planning, coordinating and managing the business case and their performance. Provide CMM ML2~5 process improvement consulting, coaching, mentoring and formal/informal training for software engineering, project management, risk management, configuration management, metrics, estimation… Show more Achieved the market leadership and operational excellence, and customer value delivery in process improvement consulting and appraisal business. Administered and controlled the process team. Responsible for planning, coordinating and managing the business case and their performance. Provide CMM ML2~5 process improvement consulting, coaching, mentoring and formal/informal training for software engineering, project management, risk management, configuration management, metrics, estimation, etc, and CMM-based Appraisals in North America and domestically. Show less

Responsible for supporting quality / software engineering practices in high maturity organization. Mainly provided project audits, project mentoring and coaching. Involved in Corporate-wide Metrics commonality initiative. Also Participated in improving organizational process improvement program.