Operations Area Manager Ii Chewy, Inc.
Goodyear, Arizona, United States
- Managed a team of 120+ TMs including pickers and PIT drivers, assess their skills/strengths and to boost internal promotions
- Analyzed KPIs and financial metrics to identify overspend, reduce costs, and maximize profits
- Collaborated with cross-functional teams to implement strategic plans to optimize operational efficiency
- Fostered a culture of continuous improvement by encouraging innovation and promoting best practices
- Improved overall productivity of pickers by 26.2% and replenishers’ by 42.8% by engaging and driving accountability
- Applied Lean Six Sigma principals to reduce change over time by 13.33% after making minor changes to picking process