Bob Archer Email & Phone Number

Norman, Oklahoma, United States

Oklahoma City, Oklahoma Area

I'm a full-stack web developer. .Net. SQL.

Home Office. Client Locations In Oklahoma City, Arizona, Washington And Maine.

Built the Single Sign On system to consolidate the various authentication systems used by the 60+ web applications used by the Department of Education. SSO is now the single source of user accounts and user data for all web applications. There are currently over 70,000 user accounts in the system. Built the Oklahoma Cost and Accounting System (OCAS) transparency web site to meet the requirements of recently enacted state legislation. This site provides site, district and state level accounting details. The OCAS project involved moving the application from mainframe based to web based. This application ranges from allowing all districts to upload their accounting data to validating the uploaded data and aggregating the data into reports used by administrators at the Department of Education. The new application is written in Microsoft ASP.NET using VB.Net 2013 and Microsoft SQL Server 2012. I was also responsible for the database design including tables, stored procedures, views and functions.

Lead developer for the FAA's Student Registration Website. The purpose of the site is to provide a complete toolset for input and management of FAA-sponsored courses and sections; the site also facilitates enrollment and online payment of the same courses and sections. The website is .NET 3.5, written in Visual Basic with a MSSQL backend. Responsible for managing the database including updating and creating new stored procedures, updating tables, database optimization and improving the database design. Under my direction the website design improved significantly, making the user and administrator experience exceptionally enhanced. Also updated the code to a layered, object-oriented design in line with modern programming standards. Completely overhauled the user experience. Implemented a single master page design to provide a consistent interface to the user. Worked towards providing a consistent look and feel across all pages of the site. Reduced the number of colors and styles used. Implemented .Net themes to apply a consistent style to complex controls such as gridviews. Created web services to work with Ajax enhanced controls. Also used Ajax controls in the Microsoft Ajax Toolkit such as Collapsible Panels, Calendar Extender, Modal Popup and more. Also implemented JavaScript and jQuery tools to enhance the end-user experience.

Provided the support required to fully implement and maintain the FAA end-user infrastructure. Performed all required systems engineering, analytical and maintenance services to support end-user operating environments and applications software. Daily duties required application of detailed technical knowledge of FAA Flight Standards-specific and off the shelf software/hardware to identify, define and resolve problems in a fast-paced environment. Responsible for coordinating, analyzing, troubleshooting and resolving all computer hardware/software/network issues for approximately 200 end users. Provided excellent customer service through personal customer attention and taking into account the customer's description of a computer problem when analyzing and resolving the problem. Installed, tested and configured an ever-growing number of diverse applications.

Oklahoma City, Oklahoma Area

Administered a large Windows 2000 Wide Area Network that included 6000+ users, 130+ Domain Controllers and 130+ SQL Servers with sites in every state and several locations around the world. Performed well as part of a 5-member team in situations that were often stressful, fast-paced and under intense pressure. The job required working closely with members of my own team as well as with many individuals and support groups within the FAA. Worked with outside companies such as Microsoft and Dell to resolve technical issues. Configured and supported network services such as DNS, WINS, DHCP, TCP/IP and related network issues. Configured, supported and maintained the Windows 2000 Active Directory structure for the domain including Active Directory user accounts, groups, machine accounts, sites, organizational units (OUs), replication and more. Installed, configured and maintained the Operating System and supporting software on equipment that was supported. Responsible for keeping the up time for all services as high as possible. This included replacing or repairing hardware and software as soon as possible, whether working with the vendor or personally visiting the affected office. Also included was monitoring the third-party network connections between sites and contacting the vendor as soon as disruptions were discovered. Automated the deployment of virus software for servers and clients within the domain; as well as managing this system and handling virus outbreaks. Primary role in the migration of the domain from Windows NT 4.0 to Windows 2000. Deployed and updated 130+ logon scripts. In addition, also supported end users who would call or email with domain related issues. This support included user accounts and passwords, logon scripts, viruses, servers, joining machines to the domain, helping the local computer specialist configure a file server, DNS, WINS, DHCP and more.

Greater Atlanta Area

Employed as Computer Specialist supporting 50+ users in the Delta Airlines Certificate Management Office. Assisted users with all automation-related issues. Responsible for all networking, hardware and software within the office. Installed and supported the NetWare 3.12 local area network (LAN). Upgraded the office from a Novell Netware 3.12 LAN to a Windows 2000 LAN. Traveled to other FAA Southern Region Offices to assist the on-site Computer Specialist with server upgrades and replacements, client hardware and software upgrades and more. Selected as the FAA Southern Region Staff Employee of the Year in 1998.

Oklahoma City, Oklahoma Area

Provided both on-site and telephone support to the FAA’s Computer Specialists. Supported the same hardware and software listed above in the description of my Computer Specialist position with the FAA. Tested applications for functionality and compatibility before they were deployed. Recognized for the ability and tenacity to resolve a variety of issues.