I improve performance and wellbeing through proven models and frameworks such as Excellence modelsOver the years, I have seen many organizations claim achieving excellence, only to reach the inevitable downsizing or full closure a few years later. That led me to go against the dominant trend that quality and excellence need not be related to the bottom line. I integrate frameworks and Artificial Intelligence using a combination of improvement philosophies and methodologies including the Theory of Constraints to generate higher value for organisations.Clients often say that working with me expands their vision, allowing them to view their business from a range of new and enlightening perspectives.I am privileged and humbled to serve as Jury member, team leader & designer of measurement systems for Quality/Excellence awards in business and government (DQA, SKEA, SKGEP, ADAEP, 4G, Sh. Fatima Award for Arab Youth). I guide teams to implement (7 Stars) the Global Star Rating Scheme (GSRSS) and Abu Dhabi Effortless programs for Customer Service (Happiness) Centers.
Listed skills include Public Speaking, Leadership, Quality Management, Management Consulting, and 45 others.