Designing and managing a product that is an all-in-one platform for knowledge creators and entrepreneurs.

- Worked collaboratively with other Product Designers, Product Manager, Developers, I contributed to the successful redesign of Inawo Web application and website. The enhanced user experience enables seamless onboarding and account creation flow. Hence, increasing signups and company revenue.- Led the design of Inawo vendor app, a marketplace for wedding vendors

Worked with product management to create and develop mock-ups to establish user interface direction and innovationEffectively carried out research based on user-generated data to improve the experience of a digital platformProvided general assistance to the product development teamWorked closely with fellow designers, product managers, and engineers to identify opportunities and provide cross­-departmental feedbackHelped establish and contribute to the continual improvement of… Show more Worked with product management to create and develop mock-ups to establish user interface direction and innovationEffectively carried out research based on user-generated data to improve the experience of a digital platformProvided general assistance to the product development teamWorked closely with fellow designers, product managers, and engineers to identify opportunities and provide cross­-departmental feedbackHelped establish and contribute to the continual improvement of our agile UX design and development processCollaborated with the design and product management teams to create work that complements strategic product directionCollaborated with the Lead Product Designer, UX designers, Developers, and Product Managers to create new digital products and iterate on existing onesWorked with developers to implement strategies that ensure technical success Show less

Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.Contributed to team-based IT projects by lending assessment and management services.Assisted IT team members by crafting project research material for implementation.Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.Maintained flexible schedule and responded to after-hours and weekend… Show more Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.Contributed to team-based IT projects by lending assessment and management services.Assisted IT team members by crafting project research material for implementation.Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.Maintained flexible schedule and responded to after-hours and weekend emergencies.Analyzed complex project server issues and worked on large enterprise and business-critical applications.Resolved issues and escalated problems with knowledgeable support and quality service. Show less