Olivier L. Email & Phone Number

Quebec City, QC, CA

Montreal, Quebec, Canada

As a Microsoft Sales Specialist (MSS) at Softchoice, I thrive on understanding the intricate challenges that customers face in acquiring and managing Microsoft licensing. My mission? To provide tailored solutions that not only mitigate risk but also optimize costs.Key Contributions:- Strategic Coordination: I orchestrate and execute the Microsoft.

Montreal, Quebec, Canada

As Account Manager at SoftwareONE, I excelled in cultivating robust, long-term relationships with key clients. My role extended beyond mere transactions; it was about nurturing partnerships that drove mutual growth.Key Contributions:- Business Growth Champion: I actively supported and led diverse initiatives aimed at business expansion. Whether it was.

Miami/Fort Lauderdale Area

Corporate Sales, Software Solutions - Senior Inside Sales Executive for Central AmericaLicensing specialist, technology consultant and customer point of contact for the Central American market. Supporting major brands such as Microsoft, Adobe, Techsmith among others. Supporting the sales cycle helping to create a specific need with customers and ending.

Costa Rica

Licensing Specialist for major brands such as Microsoft, Adobe, VMware, Symantec, and others. Supporting the sales cycle starting creating a need with corporate customers up to delivering the final product. Preparing quotes with the right licensing creating different scenarios and placing orders.

The Bahamas (Remote From Costa Rica)

IT Consultant for Marketing and Licensing expert for brands such as Microsoft, Adobe and Symantec. Improving and increasing overall Sales. Contributing to Southworth brand developmentProvide support with sales and software licensing for small and medium companies. Southworth Consultants Limited offers a Private Cloud based solution for the customers in the.

Costa Rica

Inside Partner Account Manager (TPAM) for Bermuda, the Bahamas, Cayman Islands, and Jamaica (BCBB&J) along with the French West Indies islands (Martinique, Guadeloupe, French Guyana), and Haiti. Responsible for managing a partner portfolio remotely. The Inside Partner Account Manager (also known as TPAM) will drive partner commitment to Microsoft, reach.

Costa Rica

Corporate Account Manager (CTM) for the Caribbean (West Indies)Developing and maintaining customer relationships at an executive level, the Information Technology Department (IT) and business decision-makers to demonstrate Microsoft’s commitment to helping customers solve their enterprise challenges. This role works with customers not only to develop sales.

Costa Rica

Part of the Server Replacement (DOA/RF) team, in charge of Proliant Servers deep troubleshooting with the end-user to authorize/reject server replacement for corporate accounts. The team also handles cases from the Customer Relations department for customer satisfaction in case of escalations. New product Deep Dives analysis for product integration.

Costa Rica

Backline Agent, taking customer technical escalations on complex issues on HP/Compaq Proliant Servers. ISS mentor for new hires, providing training to new employees and support team on the phone when required. KCS Lead, creating technical documentation for internal Wiki type Support Tool, and external customer documentation on the HP website.

Costa Rica

Frontline agent for Servers technical support. Receiving calls from technical engineers from the US and Canada to support Compaq/HP Proliant Servers. Helping customer to resolve issues with the server hardware. Knowledge acquired: - Server Hardware- Server Hardware Troubleshooting- RAID Configuration