Olivier L. Email & Phone Number

Quebec City, Qc, Ca

Montreal, Quebec, Canada

As a Microsoft Sales Specialist (MSS) at Softchoice, I thrive on understanding the intricate challenges that customers face in acquiring and managing Microsoft licensing. My mission? To provide tailored solutions that not only mitigate risk but also optimize costs.Key Contributions:- Strategic Coordination: I orchestrate and execute the Microsoft enterprise sales strategy across a dynamic district of sales representatives. My focus extends beyond mere transactions; it… Show more As a Microsoft Sales Specialist (MSS) at Softchoice, I thrive on understanding the intricate challenges that customers face in acquiring and managing Microsoft licensing. My mission? To provide tailored solutions that not only mitigate risk but also optimize costs.Key Contributions:- Strategic Coordination: I orchestrate and execute the Microsoft enterprise sales strategy across a dynamic district of sales representatives. My focus extends beyond mere transactions; it encompasses customer growth through innovative and competitive tactics.- Customer Retention and Enrichment: I take pride in nurturing our existing accounts. By leveraging my expertise, I ensure that our valued clients not only stay with us but also benefit from enriched experiences. It’s about building lasting partnerships.- Local Microsoft Partnership Management: As a steward of our local Microsoft partnership, I drive seamless execution. Whether it’s aligning strategies, optimizing resources, or fostering collaboration, I ensure that our joint efforts yield success.At Softchoice, I don’t just sell licenses; I empower organizations to harness the full potential of Microsoft solutions. Let’s connect and explore how we can transform businesses together! 🚀 Show less

Montreal, Quebec, Canada

As Account Manager at SoftwareONE, I excelled in cultivating robust, long-term relationships with key clients. My role extended beyond mere transactions; it was about nurturing partnerships that drove mutual growth.Key Contributions:- Business Growth Champion: I actively supported and led diverse initiatives aimed at business expansion. Whether it was identifying new opportunities or optimizing existing ones, my focus was on sustainable growth.- Software Licensing Expertise:… Show more As Account Manager at SoftwareONE, I excelled in cultivating robust, long-term relationships with key clients. My role extended beyond mere transactions; it was about nurturing partnerships that drove mutual growth.Key Contributions:- Business Growth Champion: I actively supported and led diverse initiatives aimed at business expansion. Whether it was identifying new opportunities or optimizing existing ones, my focus was on sustainable growth.- Software Licensing Expertise: My specialization lay in software licensing. I ensured that our clients remained compliant with organizational and publisher regulations. By navigating the complex licensing landscape, I safeguarded their interests.- Cloud Strategy Advisor: Understanding that the cloud is the future, I collaborated closely with clients to analyze various cloud options. Based on their unique requirements and objectives, I guided them toward optimal cloud solutions.At SoftwareONE, I didn’t just manage accounts; I fostered success stories. Show less

Miami/Fort Lauderdale Area

Corporate Sales, Software Solutions - Senior Inside Sales Executive for Central AmericaLicensing specialist, technology consultant and customer point of contact for the Central American market. Supporting major brands such as Microsoft, Adobe, Techsmith among others. Supporting the sales cycle helping to create a specific need with customers and ending delivering the final product. Preparing scenarios using the right licensing and technology to adjust customer needs. Working mainly with… Show more Corporate Sales, Software Solutions - Senior Inside Sales Executive for Central AmericaLicensing specialist, technology consultant and customer point of contact for the Central American market. Supporting major brands such as Microsoft, Adobe, Techsmith among others. Supporting the sales cycle helping to create a specific need with customers and ending delivering the final product. Preparing scenarios using the right licensing and technology to adjust customer needs. Working mainly with Central America but supporting my peers in Puerto Rico, the Dominican Republic and the Caribbean.Mentoring coworkers and new hires with the sales process, technology and licensing knowledge. Show less

Costa Rica

Licensing Specialist for major brands such as Microsoft, Adobe, VMware, Symantec, and others. Supporting the sales cycle starting creating a need with corporate customers up to delivering the final product. Preparing quotes with the right licensing creating different scenarios and placing orders.

The Bahamas (Remote From Costa Rica)

IT Consultant for Marketing and Licensing expert for brands such as Microsoft, Adobe and Symantec. Improving and increasing overall Sales. Contributing to Southworth brand developmentProvide support with sales and software licensing for small and medium companies. Southworth Consultants Limited offers a Private Cloud based solution for the customers in the Caribbean. From a single application to a fully virtualized desktop.

Costa Rica

Inside Partner Account Manager (TPAM) for Bermuda, the Bahamas, Cayman Islands, and Jamaica (BCBB&J) along with the French West Indies islands (Martinique, Guadeloupe, French Guyana), and Haiti. Responsible for managing a partner portfolio remotely. The Inside Partner Account Manager (also known as TPAM) will drive partner commitment to Microsoft, reach revenue and pipeline targets as well as deliver a high level of partner satisfaction in a fast-paced, highly accountable sales… Show more Inside Partner Account Manager (TPAM) for Bermuda, the Bahamas, Cayman Islands, and Jamaica (BCBB&J) along with the French West Indies islands (Martinique, Guadeloupe, French Guyana), and Haiti. Responsible for managing a partner portfolio remotely. The Inside Partner Account Manager (also known as TPAM) will drive partner commitment to Microsoft, reach revenue and pipeline targets as well as deliver a high level of partner satisfaction in a fast-paced, highly accountable sales environment. Core TPAM accountabilities include Partner business planning, revenue target attainment, accurate forecasting, pipeline management, and partner relationship management. Key traits of a world-class TPAM include a deep working knowledge of the partner ecosystem; excellent, well managed relationships; a sense of urgency that every deal counts; accurate forecasting and attention to data quality; sales leadership across partners, field, and corp team members; and proactive actions to exceed sales plan/close gaps.Knowledge acquired: - Customer portfolio management - Good understanding of end-customer needs - Microsoft Licensing (Open, Open Value, SPLA, Select and Enterprise Agreement) - Technologies required to achieved different projects - Microsoft Sales Process - Partner portfolio management - Creating a relationship with the distribution channel - Microsoft Partners Competency requirements - Creating business plans to achieve goals Show less

Costa Rica

Corporate Account Manager (CTM) for the Caribbean (West Indies)Developing and maintaining customer relationships at an executive level, the Information Technology Department (IT) and business decision-makers to demonstrate Microsoft’s commitment to helping customers solve their enterprise challenges. This role works with customers not only to develop sales leads but also to stay involved and orchestrate the resources needed to bring the opportunity to deployment and successful closure.

Costa Rica

Part of the Server Replacement (DOA/RF) team, in charge of Proliant Servers deep troubleshooting with the end-user to authorize/reject server replacement for corporate accounts. The team also handles cases from the Customer Relations department for customer satisfaction in case of escalations. New product Deep Dives analysis for product integration.

Costa Rica

Backline Agent, taking customer technical escalations on complex issues on HP/Compaq Proliant Servers. ISS mentor for new hires, providing training to new employees and support team on the phone when required. KCS Lead, creating technical documentation for internal Wiki type Support Tool, and external customer documentation on the HP website.

Costa Rica

Frontline agent for Servers technical support. Receiving calls from technical engineers from the US and Canada to support Compaq/HP Proliant Servers. Helping customer to resolve issues with the server hardware. Knowledge acquired: - Server Hardware- Server Hardware Troubleshooting- RAID Configuration