Kimberly Frederick Email & Phone Number

Remote

• Led change efforts and partnered successfully with key stakeholders on critical enterprise wide initiatives across IT, Finance and Clinical operations, such as, Flexible Workforce, Discharge Policy and Infusion.
• Created and owned the Technology Division change management strategies, and partnered cross functionally to successfully bring awareness, achieve buy-in, and overall adoption of Technology… Show more
• Created and owned the Technology Division change management strategies, and partnered cross functionally to successfully bring awareness, achieve buy-in, and overall adoption of Technology Division change initiatives.
• Consult and coach project teams on integrating change management into their delivery plans by sharing knowledge, best practices, and change management frameworks and templates
• Trusted thought partner to Enterprise Business Leaders in assessing and driving change management needs including leadership role modeling strategies, building Communities of Practices, and upskilling change competencies
• Developed and own the IT Department Change Management Bootcamp pilot, upskilling tech leaders in change capabilities. Developing long term roadmap for program along with senior leaders and partnering with HR to build.

• Engaged with global senior program leadership and stakeholders to develop the change management approach, applying Prosci’s ADKAR model, on strategic IT transformation projects and initiatives such as SAP Concur.
• Developed global change management toolkits for global IT projects and initiatives to be localized by Deloitte member firms and executed in ~150 countries. Toolkits, depending on the… Show more
• Developed global change management toolkits for global IT projects and initiatives to be localized by Deloitte member firms and executed in ~150 countries. Toolkits, depending on the project or initiative, were often.
• Partnered and supported local member firm change management teams to ensure successful implementation and adoption of global IT projects and initiatives.
• Planned and managed resources (both direct and indirect member firm resources) to meet change management goals and KPIs.
• Engaged with member firm CIOs and senior IT leaders as needed to build relationships, raise awareness of coming IT implementations and initiatives, and identify local IT trends and needs to inform adoption ability.

• Built business case and strategy for expanding IT change management operations in USI.
• Responsible for hiring, training and managing USI team, executing the IT change management initiatives in US and USI.
• Assisted ITS XD Director developing team strategy and operations, engaging with senior ITS leadership and execution
• Managed strategic relationships with a multitude of cross functional teams in a matrixed environment
• Responsible for ITS XD forecasting and… Show more
• Responsible for ITS XD forecasting and budget

• Served on the leaderships team for Deloitte US CIO Institute (co-created), Global Talent Experience, Global Digital Mentorship
• Collaborated to create, develop, and deploy Deloitte Global’s first internal enterprise app store
• Responsible for all global communications and eminence regarding the Office’s achievements, stakeholder engagement, marketing and learning.
• Led national Innovation Cafés (focus groups) for ideation crowdsourcing, analysis of results, download and follow… Show more
• Led national Innovation Cafés (focus groups) for ideation crowdsourcing, analysis of results, download and follow up.
• Collaborated with team members and third party vendors on discovery of innovative IT solutions often resulting in prototype design, piloting, white labeling and/or in house build of new IT solutions.

• Created and implemented Tax Partner Accountability Program in Houston office. Program incorporated new business processes and training for partners related to business development efforts, with results monitored.
• Conceptualized, built and executed the “LinkedIn Expansion - Building Our Market Facing Culture” program targeted initially for the Houston Tax practice. Program centered on utilizing various technologies and platforms.
• Conceptualized, built and executed the “LinkedIn Expansion - Building Our Market Facing Culture” program targeted initially for the Houston Tax practice. Program centered on utilizing various technologies and platforms.
• Improved Contact Portal database information accuracy by analyzing and changing data input process design and efficiencies, ensuring system user rights, and training all data input users.
• Teamed effectively with hoteling, event PMO, and tax clientele to organize and execute full-cycle Mid America tax events.
• Collaborated with Deloitte colleagues in India on special projects, including area tax target listings and research for Mid America Region.

• Served as key liaison transforming the business relationship between Deloitte Financial Services Group and external financial trustee institutions.
• Managed and supervised Deloitte’s trustee information request team comprised of three staff. Created and implemented new team processes resulting in the achievement of 100% client deliverable accuracy, streamlining.
• Created and implemented an internal liquidations project that tracked… Show more
• Created and implemented an internal liquidations project that tracked the various liquidating group transactions resulting in proper and timely recognition of revenue.
• Performed client research, inclusive of fee and transaction analysis, and prepare an average of 150 annual client engagement letters.
• Monitored and charted the potential client pipeline informing management of past, present, and future business.

Responsible for annual reporting for assigned states. First review of monthly, quarterly and annual reports. Research and identify all issues for assigned states and expeditiously handle their resolution. Ensure internal controls are adhered to and identify new best practices. Research complex issues regarding state audits and handle their resolution..

• Served as a financial reporting and auditing trustee to hundreds of investors of collateralized bond & loan obligations.
• Interpreted legal documents resulting in the protection of client and bank’s financial interests.
• Managed relationship with global investment bankers and portfolio managers ensuring their satisfaction with bank services.
• Supervised the activities of one Senior Corporate Trust Administrator.
• Developed close client relationships with Wall Street, global… Show more
• Developed close client relationships with Wall Street, global investment bankers, top-tier portfolio managers, underwriters and issuers to ensure client satisfaction while providing them with reports and other data.