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Olaf Gerbig is listed as Enabling the best customer service with Cognigy AI Customer Center at Cognigy, a company with 52 employees, based in Leipzig, Saxony, Germany. AeroLeads shows a matched LinkedIn profile for Olaf Gerbig.
Olaf Gerbig previously worked as Senior Account Executive at Cognigy and Territory Sales Manager DACH at Calabrio, Inc..
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International professional with more than 25 years of experience in the market for strategic business solutions in the areas of telecommunications, contact centers and IT.I am constantly working to stay ahead of the competition by becoming a trusted advisor to my clients and ensuring long-term strategic client relationships.I have extensive knowledge and skills in developing new business relationships and managing key accounts nationally and internationally. Strong in acquiring and servicing new strategic clients by selling complex and large managed IT, SaaS or cloud services to realize digital transformation.I am passionate about working with executives and managers who recognize the need to continuously improve their performance by transforming and innovating their business and ensuring the success of their companies.My approach goes hand in hand with a mindset of becoming a trusted advisor to my clients, with the aim of helping organizations improve their customer experience, increase NPS/CSAT, significantly increase revenue while dramatically reducing operational costs and effort for the client.Would you like to find out more? Then please send me a LinkedIn connection request with a short note.Customer Experience | Customer Service | Customer Care | Contact Center| IVR | Call Deflection | Chatbot | AI | Automation | Digital Sales and Marketing | Enterprise | Customer Feedback | NPS | CSAT | B2B | CES | Messaging | Apple Business Chat | Google Rich Business Messaging| Facebook Messenger | WhatsApp | SMS | Web Messaging | InApp Messaging | Line | We Chat | Conversational Commerce | Cloud Automation | SaaS | Digital Transformation | KI | AVAYA | Cisco | Genesys | Five9 | Ring Central | Talkdesk | Unify |
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Leipzig, Sachsen, Deutschland
International professional with more than 25 years experience in the Enterprise Solution market to help companies. I work for to stay ahead of competition, and become a trusted advisor to my clients.Extensive know-how in growing new business and developing Key Accounts. Strong in acquisitioning new strategic customers by selling complex and large managed.
Frankfurt Am Main Area, Germany
Responsible for the sales of the Cyara solution portfolio within the DACH market.Looking after customers and partners to help them providing the best omni-channel Customer Experience in their Contact Centers.Cyara is the world's market leading provider of an omni-channel customer experience testing and monitoring platform. Founded with a focus on making.
Frankfurt Am Main Area, Germany
Responsible for IR Prognosis sales in Continental Europe- Developing and executing business plans for AVAYA and Dimension Data in CE- Build pipeline with AVAYA & Dimension Data account teams- Achieving all revenue targets and objectives in line with the business plans- Reporting business trends and area performance to the Head of Channels CE and the MD for.
Frankfurt Am Main Area, Germany
Responsible for UC and Video Conferencing Sales Activities in Continental Europe- Definition of Video/UC offerings in regards to Dimension Data and NTT Coms- Launch of Video & UC offering in Europe (based on Vydio and Microsoft S4B)- Develop Business plans and strategies- Responsible for developing a portfolio of accounts through new business development.
Munich, Bavaria, Germany
Responsible for the Team Lead of Polycoms Solution Architects and Sales Engineers/Consultants within the Central European Region. Defining Processes rolled out globally to enhance Polycoms technical sales strategy and capabilities.Transformed the Central Europe System Engineering Group into a successful Sales Engineering Team providing consultancy services.
Munich, Bavaria, Germany
As Senior Systems Consultant Global Accounts I am responsible for highly complex Solution and Network Designs, Consulting and definition of Telepresence and Video Conferencing Solutions for Polycoms Global Accounts.
Wiesbaden Area, Germany
Channel & Alliance Management for Enterprise solutions of Intervoice at Convergys. Responsible for Target achievement throughout the region assigned (EMEA & APAC). Interface between Product Management, R&D, High Touch Sales, Senior Management and our Value Added Resellers and Alliance members. Business planning, Partner acquisition, Management escalation.
UAE/Dubai
Frankfurt Am Main Area, Germany
Responsible for staffing and operations of the Frankfurt Office, coordination of the company’s AVAYA partnership and the participation in the WorldStone company approach.Responsible for the company’s sales activity within the Germany based US Armed Forces and the Enterprise business in southern Germany.Active part as one of the founders of the.
Managed the technical AVAYA Team (18 people) of the biggest AVAYA partner company in Germany.Responsible for the AVAYA and erytel (Wittness) partnership development within Fiebig & Team.
Other employees you can reach at cognigy.com. View company contacts for 52 employees →
Mahsa Z.
Colleague at Cognigy
Germany, Germany
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RG
Riya Gowaikar
Colleague at Cognigy
Duisburg, North Rhine-Westphalia, Germany, Germany
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BS
Barbara Schuster
Colleague at Cognigy
Düsseldorf, North Rhine-Westphalia, Germany, Germany
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AR
Angela R.
Colleague at Cognigy
United Kingdom, United Kingdom
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MS
Miriam Schröder
Colleague at Cognigy
Darmstadt, Hesse, Germany, Germany
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KM
Kawusi Meister
Colleague at Cognigy
Melsdorf, Schleswig-Holstein, Germany, Germany
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KM
Kate Muchika
Colleague at Cognigy
Dubai, United Arab Emirates, United Arab Emirates
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KM
Kasper Mørch Zederkof
Colleague at Cognigy
Düsseldorf, North Rhine-Westphalia, Germany, Germany
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KE
Keith Edward "Edi" Bibergall
Colleague at Cognigy
Wuppertal, North Rhine-Westphalia, Germany, Germany
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RT
René Treichel
Colleague at Cognigy
Düsseldorf, North Rhine-Westphalia, Germany, Germany
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Quick answers generated from the profile data available on this page.
Olaf Gerbig works for Cognigy.
Olaf Gerbig is listed as Enabling the best customer service with Cognigy AI Customer Center at Cognigy.
Olaf Gerbig is based in Leipzig, Saxony, Germany while working with Cognigy.
Olaf Gerbig has worked for Cognigy, Calabrio, Inc., Extreme Networks, Cyara, and Ir.
Olaf Gerbig's colleagues at Cognigy include Mahsa Z., Riya Gowaikar, Barbara Schuster, Angela R., and Miriam Schröder.
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