Olayemi Aboderin - Balogun Email & Phone Number

Manchester, England, Gb

Working remotely alongside other like-minded customer focused people. Communicating with customers through email, live chat and social media.Providing exceptional end-to-end service to customers who use and/or generate renewable energy at home. Working on technical tasks to proactively keep accounts healthy, for example resolving billing issues for customers.Well focused when it comes to taking full ownership and accountability for any problems customer may have, whilst finding ways to help them manage their account in self-sufficient way (promoting digital services, use of smart meter).Tackling challenging queries, delivering rapid email responses, and resolving problems for customers.Delivering quality customer service and exceeding targets, as well as maintaining and growing our Trust Pilot rating so that prospective customers can see the benefits of joining Good Energy.Proactive use of initiative, determination and problem-solving skills to find the answers.

Manchester, England, United Kingdom

To deliver a world class experience to community hirers and all customers.Setting up of rooms for lettings & other school related events.To make sure Health & Safety Guidance is always adhered to and report any hazards or faulty equipment.Completion of training modules such as Manual handling, Safeguarding and fire safety.To complete all Health and Safety checks due diligence throughout the shift to ensure the high standards of the school, ground and environment are maintained.Unlock & lock the school and ensuring the security & safety of the school is adhered to.

Manchester, England, United Kingdom

Take customer calls and provide accurate, satisfactory answers to their queries and concerns.Managing and updating customers databases. Collecting and reporting on customer feedback.Logging all activity with comprehensive and accurate notes.Research, identify, and resolve customer complaints using applicable software.Route calls to appropriate resources.Identifying, escalating priority issues and reporting to the high-level management.Following up complicated customer calls where required.Obtaining and evaluating all relevant data to handle complaints and inquiries.Document all call information according to standard operating procedures.

Abeokuta, Ogun, Nigeria

Perform normal reception duties, greeting and welcoming patients promptly, warmly and professionally as they come into the Facility.Answering the Front Desk phone(s) in a polite, consistently professional manner, using proper telephone etiquette.Quickly and efficiently address patient queries by relaying needed information to the patient, e.g. wait time, payment processes, test information, pre-investigation instructions etc. in a pleasant & professional manner in order to enhance customer satisfaction and make them feel valued.Assist patients to complete the necessary forms and documentation where required.Keeping patient appointments on schedule by informing appropriate clinical staff of patients’ arrival or reminding them of patient build-up and service delays.Help patients in distress by responding to emergencies.Type, scan, print and/or email documents to patients/clients or clinicians when required.Store completed work in designated locations and formats (electronic and/or hard copy files etc.) and perform backup operations when required or requested.Retrieve medical data from patient files on request from authorized personnel.Collect payments in form of cash and/or payment cards from customers/patients for consultation, tests, investigations and other Hospital services.Issue receipts of payment to customers or patients for such payments.Balance the daily sales account at the end of each day and bank cash deposits and reporting all discrepancies found.

Lagos, Nigeria

To welcome and inform the customers and potential customers at the branch.To open accounts for new customers and maintain old customers. To conduct information meetings organized in the branch for potential client.To make arrangements of branch planning.To ensure the branch document are filed in a due manner, keeping the La Fayette MFB standards.To manage the MIS by creation of clients, loan and deposit accounts.To prepare all the contract documents before signature by clients and branch manager.To control the loan appraisal form and the client file before loan committee meeting, loan disbursement and after signature.

Ibadan

Ensuring that all customers are welcomed and that they receive the best possible service.Answering any questions that the customers may have (availability, suitability, price and composition etc.).Offering accurate advice to customers with a customer focused approach.Executes all operating standards, policies, guidelines and procedures of the shop.Safekeeping and protection of all company assets (owned or rented).Ensuring consistent high quality service delivery.Customer services and follow-up.Cross selling of products.

Bishop Smith Memorial College, Ilorin, Kwara State Nigeria

Introduction of Fishery as a trade subject to students.Organising practical classes on specific topics.Introduction of 'Young Farmers’ Club via Agro Allied Community Development Service Group.Impacting knowledge on both theory and practical aspects of the subject.

Odogbolu, Ogun, Nigeria

Cultivation of land.Planting of vegetables, cassava,maize and yam, rearing of animals.Farm record keeping.Documentary on field trip.

Ibadan, Oyo, Nigeria

Registration of sim cards.Informing customers about the new offers of the network.