Oleg Barsukevich Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

• Collaborating with the development teams to provide early testing of the upcoming Gears of War: E-Day AAA game.
• Acting a key contact between multiplayer dev team, producers and studio leads, handling requests on the status of testing and reliability of multiplayer services.
• Working under minimal supervision, investigating and resolving complex technical issues to ensure flawless production process, escalating and monitoring blocking issues.
• Creating instructional manuals, reference and training materials for newly hired team members, producers, studio owners and developers (Confluence, Jira, SharePoint, Visio).
• Training and mentoring new Quality Assurance team members.

Vancouver, British Columbia, Canada

• Collaborated with development teams to provide documentation creation.
• Actively participated in the team meetings to gain product updates and provide status reports.
• Created comprehensive technical documentation (including API documentation) and release notes, from initial drafts to final publications for CAE Pelesys aviation training platform.

Vancouver, British Columbia, Canada

• Collaborated with development teams to provide early testing of the upcoming Gears of War: E-Day AAA game.
• Acted a key contact between multiplayer dev team, producers and studio leads, handling requests on the status of testing and reliability of multiplayer services.
• Working under minimal supervision, proactively identified, investigated, and resolved complex technical issues to ensure flawless production process, escalating and monitoring blocking issues.
• Created instructional manuals, reference and training materials for newly hired team members, producers, studio owners and developers (Confluence, Jira, SharePoint, Visio).
• Trained and mentored new Quality Assurance team members.

Vancouver, British Columbia, Canada

• Developed and implementated Big Data platform (Splunk) which allowed stakeholders to search and visualize client and server data.
• Developed alerts, dashboards and scheduled reports with visual metrics for product owners.
• Conducted comprehensive tests on applications prior to release using black box, grey box, regression, functional, usability, and acceptance testing methods.
• Configured and maintained deployments to production.
• Maintained bug tracking system to report and verify fixes throughout the test cycle.
• Run verification checklists against a range of supported devices, web browsers and mobile platforms (Android, iOS).

Vancouver, Canada Area

• Worked during the launch of Gears 5 (the game that was played by 3 million people on the opening weekend, making it Microsoft's most successful first-party launch and the biggest launch for Xbox Game Pass).
• Acted as the primary point of contact, identified and resolved outages and service incidents.
• Developed alerts, dashboards and scheduled reports with visual metrics for studio leads, producers and developers.
• Trained and mentored new Live Ops team members to increase their performance; mentored newly hired team members, created training and reference materials for trainees.

Vancouver, Canada Area

• Helped define process used for ongoing live product service testing.
• Improved Live Operations team’s response time to alerts from 15-30 minutes to 5 minutes.
• Reduced client hardware costs by leveraging cloud services and assessing impacts on security services operations.
• Helped to launch Microsoft Beihai 3D augmented reality project (Paint 3D, Remix 3D, Mixed Reality Portal).
• Documented and implemented department’s practices, policies and procedures.
• Provided a liaison with NFL and ESPN live events teams to coordinate large-scale live sporting events, such as Super Bowl on NFL as well as FIFA World Cup 2014 and NCAA games on ESPN.

Vancouver, Canada Area

• Conducted functionality, integration and regression testing for newly designed and modified applications and systems.
• Corroborated with cross-functional teams, technology and product managers by developing project schedules, executing test plans.
• Improved software quality assurance practices by designing software testing from creation to implementation.
• Monitored, provisioned, troubleshot, resolved, and analyzed complex technical issues.

Kazakhstan

- Provided exceptional customer service and Tier 1/Tier 2 network support.- Monitored, provisioned, troubleshoot, resolved and analyzed complex technical issues.- Created brochures, logos, books, magazines in Adobe Illustrator, InDesign, PageMaker (please find an example of a magazine below)