Currently leading and mentoring engineering teams that own our company's flagship SaaS products and mission critical services.Previously, pioneered and led an engineering team that was focused on modernization, building advanced tooling, and creating self-service capabilities to boost efficiency and reduce costs.• Architected and developed process automation solutions .NET-based process automation solutions, leveraging React for the front-end, which enhanced operational efficiency by 82%• Enhanced the resiliency of the flagship customer product, boosting its availability from 99.5% to 99.93%• Reduced ISMs (Impacted Service Minutes) by 73% year over year• Improved release success rate from 79% to 94% for the flagship applications• Pioneered and applied cost-effective recovery strategies, including application warm pooling, which improved Mean Time to Recovery (MTTR) by over 50% and cut costs by 25% for the main customer product• Innovated observability patterns that yield comprehensive insights into application performance, enhancing monitoring capabilities• Created and popularized widely adopted patterns for micro front-ends in a monolith SaaS application• Designing and building cloud-native (AWS) microservices and serverless apps in .NET Core• Mentoring engineers and training in various software technologies and design principles• Promoting high quality standards via code reviews

• Architected, developed, and maintained an internal toolkit ASP.NET application, effectively improving efficiency by over 80%• Pioneered a new company-wide approach that prioritized enhancing internal efficiency to drive cost savings. Convinced operations and engineering leadership to support this initiative by securing approval to establish a dedicated engineering team• Innovated an advanced desktop application that streamlined data association and searchability• Transformed existing tooling to enhance and furnish greater value for internal users

• Automated issue resolution for vehicle VIN decode dictionary ETL process• Modernized an internal SQL code review process with an app that automated code validation• Developed ASP.NET WinForm applications to automate file data manipulation