Olga Kullander
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Olga Kullander Email & Phone Number

Senior Voice of Customer Analyst at Avinode Group
Location: Gothenburg, Västra Götaland County, Sweden 6 work roles 4 schools
1 work email found @polestar.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

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Current company
Avinode Group
Role
Senior Voice of Customer Analyst
Location
Gothenburg, Västra Götaland County, Sweden
Company size
153 employees

Who is Olga Kullander? Overview

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Quick answer

Olga Kullander is listed as Senior Voice of Customer Analyst at Avinode Group, a with 153 employees, based in Gothenburg, Västra Götaland County, Sweden. AeroLeads shows a work email signal at polestar.com and a matched LinkedIn profile for Olga Kullander.

Olga Kullander previously worked as Global Voice of Customer Lead | CX at Polestar and Head of Customer Experience and Process Improvement at Manpowergroup. Olga Kullander holds Bachelor'S Degree, It, Project Management & Business Systems from Karlstad University.

Company email context

Email format at Avinode Group

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{first}.{last}@polestar.com
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Profile bio

About Olga Kullander

Experienced leader in customer experience, process improvement and innovation with a robust track record in orchestrating customer-centric strategies and driving operational excellence. Proven ability to lead high-performing teams, cross-functional projects, and enhance customer journeys through data-driven insights and innovative solutions. Passionate about aligning technology, collaboration, and strategic vision to achieve exceptional customer satisfaction and business goals.

Current workplace

Olga Kullander's current company

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Avinode Group
Avinode Group
Senior Voice of Customer Analyst
Gothenburg, SE
Website
avinodegroup.com
Employees
153
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Company profile
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6 roles

Olga Kullander work experience

A career timeline built from the work history available for this profile.

Global Voice Of Customer Lead | Cx

Polestar

Гетеборг, Лен Вестра-Гёталанд, Швеция

- Lead global Voice of the Customer Program.- Design and implement a comprehensive CX measurement framework covering the end-to-end customer journey and aligning with business goals.- Implement feedback loops and continuous improvement processes supporting cost-saving and efficiency initiatives.- Set up customer surveys in Salesforce with follow-up functionality for dissatisfied customers, using Agile Scrum methodology.- Enhance data infrastructure and BI visualization to improve the use of customer feedback across the organization.- Advance VoC analytics with AI/ML text analysis, generating actionable insights and driving experience improvements.- Pioneer a VoC maturity assessment model, strengthening customer-centric approaches.- Develop and maintain a robust feedback-sharing system for swift and strategic responses to customer needs.

Head Of Customer Experience And Process Improvement

Manpowergroup

Moscow, Russian Federation

- Implemented a local Voice of the Customer program, capturing feedback from over 300 B2B customers.- Designed and implemented robust feedback loops and continuous improvement processes (more than 200 improvements), engaging TOP management and employees on all levels.- Implemented and maintained new CRM and recruitment automation systems, enhancing customer data accuracy and process efficiency.- Designed and developed a new HR management system addressing both customer and internal company needs.- Created data infrastructure to generate insights and improve customer experience and process efficiency across sales, marketing, finance, and HR.- Won “Best Customer Experience in B2B consulting & outsourcing” award in CX World Awards (CIS region, 2020).

Jun 2016 - Aug 2021

Customer Experience And Service Delivery Manager

The Adecco Group

Moscow, Russian Federation

- Developed and monitored client satisfaction strategy, engaging company TOP management and employees on all levels.- Implemented new CRM and recruitment automation systems within the budget in one year.- Maintained and developed CRM and recruitment systems, ensuring consistent delivery of high-quality services.- Developed KPI system that supported operational excellence.

Nov 2014 - Mar 2016

Project Manager

Sochi 2014 Organizing Committee

Moscow, Sochi

- Participated in “full-cycle” implementation of one of the HR projects at the Olympic & Paralympic games in Sochi 2014- Recruited, trained and managed 1500 volunteer personal assistants to VIP guests.

Mar 2013 - May 2014

Project Manager

Kellyocg

Moscow, Russian Federation

- Launched five Business Process Outsourcing (BPO) projects with yearly revenue € 3M.- Recruited, trained and managed project team of 50 people. - Managed client relationship and upscaled the projects for 30%.

Nov 2007 - Feb 2013
Team & coworkers

Colleagues at Avinode Group

Other employees you can reach at avinodegroup.com. View company contacts for 153 employees →

PM Per Marthinsson Per Marthinsson Colleague at Avinode GroupMiami, Florida, United States View → TL Tobias Lagergren Tobias Lagergren Colleague at Avinode GroupGreater Gothenburg Metropolitan Area, Sweden View → OT Oyun Togtokhjav Oyun Togtokhjav Colleague at Avinode GroupJönköping, Jönköping County, Sweden View → ÅT Åse Tysnes Karlsson Åse Tysnes Karlsson Colleague at Avinode GroupGothenburg, Västra Götaland County, Sweden View → KA Kerstin Annmo Kerstin Annmo Colleague at Avinode GroupSweden View → EK Emelie Karlsson Emelie Karlsson Colleague at Avinode GroupLysekil, Västra Götaland County, Sweden View → MO Marine Ortega Marine Ortega Colleague at Avinode GroupGothenburg, Västra Götaland County, Sweden View → EA Emma Alexandersson Emma Alexandersson Colleague at Avinode GroupGreater Gothenburg Metropolitan Area, Sweden View → BB Bret Boss Bret Boss Colleague at Avinode GroupBeaverton, Oregon, United States View → AB Anita Beran Anita Beran Colleague at Avinode GroupGothenburg, Västra Götaland County, Sweden View →
4 education records

Olga Kullander education

FAQ

Frequently asked questions about Olga Kullander

Quick answers generated from the profile data available on this page.

What company does Olga Kullander work for?

Olga Kullander works for Avinode Group.

What is Olga Kullander's role at Avinode Group?

Olga Kullander is listed as Senior Voice of Customer Analyst at Avinode Group.

What is Olga Kullander's email address?

AeroLeads has found 1 work email signal at @polestar.com for Olga Kullander at Avinode Group.

Where is Olga Kullander based?

Olga Kullander is based in Gothenburg, Västra Götaland County, Sweden while working with Avinode Group.

What companies has Olga Kullander worked for?

Olga Kullander has worked for Avinode Group, Polestar, Manpowergroup, The Adecco Group, and Sochi 2014 Organizing Committee.

Who are Olga Kullander's colleagues at Avinode Group?

Olga Kullander's colleagues at Avinode Group include Per Marthinsson, Tobias Lagergren, Oyun Togtokhjav, Åse Tysnes Karlsson, and Kerstin Annmo.

How can I contact Olga Kullander?

You can use AeroLeads to view verified contact signals for Olga Kullander at Avinode Group, including work email, phone, and LinkedIn data when available.

What schools did Olga Kullander attend?

Olga Kullander holds Bachelor'S Degree, It, Project Management & Business Systems from Karlstad University.

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