• Researching best itineraries suitable for client’s needs.• Putting together, quoting, and booking hotels, tickets, air tickets, and car reservations.• Attending tradeshows and industry events representing the agency.

• Continuous market research within the US West Coast territories with a focus on leisure/corporate travel, tour operators, travel agencies, travel management companies, and other B2B distribution channels.• Management and documentation of account activity in SalesForce and Monday. • Proactively seeking out new business opportunities, creating local and interstate sales plans.• Traveling around the territory to conduct client visits focusing on reviewing the sales, new products, and booking system accessibility with full training assistance.• Supporting clients in every matter, following the process of past or present passenger issues and operational requests, escalating to upper management when necessary.• Intermediate collection of payments for monthly statements, supervising the usage of provided company’s credit. Following up on refunds, credits or commissions due.

• Planning, arranging, and booking travel itineraries for Leisure, Group, Corporate, Business, Entertainment, MICE, and VIP travelers around the World. • Providing luxury concierge services based on client’s preferences and needs. • Participating in organizing clients’ events and assisting on-site as coordinator. • Product development, site inspections, contracting (hotels & vendors). • Conducting sales presentations for existing and potential clients (agencies).• Creating marketing campaigns and working with relevant partners to convert opportunities into business. • Social media development, building promotions. Generating, editing, publishing, and engaging weekly content. Responding to queries and monitoring reviews. • Attending various local, regional, and national industry-related trade shows and events.

• Developed and maintained partner relationships and acted as a liaison between head office, hotel partners and international tour operators and/or travel agencies in major markets such as Russia, Ukraine, Middle East, Scandinavia, Czech Republic, Portugal, Italy, India, Turkey, UK/Ireland, Australia, etc.• Handled FIT travel arrangements for Leisure, Corporate, VIPs, and Executive clients.• Researched, created and quoted custom made travel packages for inbound travelers on the territory of the United States, Canada, Mexico, and the Caribbean region.• Contracted hotels and vendors across the United States for FIT/Wholesale agreements, ensured compliance with terms and conditions.• Conducted hotel site inspections to evaluate comfort, cleanliness, and quality of providing services.

• Researched and analyzed travel and hospitality markets, international tourism, with a focuson Russia and Europe, and advised management with regard to the development of advertising campaigns and marketing strategies.

• Coordinated working process of editorial office; developed relationships with clients, generated sales. • Supervised staff, including offering feedback and meeting deadlines. • Determined the content of the website, wrote articles, and translated content into the English language. • Drafted media materials including press releases and media pitches, developed packages and promotions.

• Hosted TV programs, generated voice-over work, and other content as required. • Conducted interviews with Celebrities, Musicians, Politicians, Sportsmen and Influencers. • Created and developed stories by arranging on-camera interviews, stand-ups, and b-roll footage. • Produced entertainment and lifestyle news reports, music videos, and TV ad campaigns.• Served as a spokesperson for the channel at assigned station events and other community forums.