Olga Miller Email & Phone Number

Elmwood Park, New Jersey

Staten Island, Ny

Responsibilities include but not limited to facilitating end to end strategies for various new projects, budget tracking, develop and deployment of training schedules along with managing project plans for new store openings, Prioritize Board Objective, Buyers, Merchandisers, Advertisers, Vendors and Store enhancement requests.• Present to Board Members Fiscal Year 18 though Fiscal Year 19 IT’s approach to meeting the board objectives.• Increase productivity by 30% by working with Buyers, Merchandisers, Advertisers, Vendors and users to understand user workflow and streamline the daily process.

Work From Home

Review work products to ensure conformance with project standards, templates compliance, and overall content completion. Provide project sub plan metric reports and work with the leads to correct issues on a weekly basis for their project sub plans.

IBM, Tristate Area 1984 – 2009IT Project Manager/Single Point of Contact 2004 – 2009Managed request for licenses successfully for over 500 commercial engagements using the IBM Rational Tools. Lead Single Point of Contact for IBM Global Services worldwide team. Maintained license inventory levels, increased license re-use and managed yearly license maintenance renewals. Provided training for IBM Rational RequisitePro Requirements tool. IT Project Manager/Web Developer 2000 – 2004Maintained content of and redesigned four IBM internal websites to adhere to new adopted standards.Technical Lead/Software Developer 1993 – 2000Designed and built multi-tier client server software utilizing Object Oriented (OO) Analysis and Design and Unified Modeling Language (UML), implemented many firsts in technology for the customer Blue Cross/Blue Shield of NJ Account.

Single Point of Contact 2004 - 2009Managed license requests successfully for over 500 commercial engagements using the IBM Rational tools. Led Single Point of Contact for IBM Global Services worldwide. Maintained license inventory levels, increased license re-use and managed yearly license maintenance renewals. Provided training for IBM Rational RequisitePro Requirements tool. Defined process for ordering and fulfilling IBM Rational Tools license requests for commercial engagements. Process definition outlined repeatable steps instrumental in automating a tedious manual process. New system managed all license requests including license expiration and deadline extensions. New process increased license re-use by 30%. Created visual roadmaps for project contacts to follow when requesting IBM Rational Tools. Increased IBM Rational Tools awareness through various communication techniques including posting visual roadmaps on website and newsletters. The increased interest was evident in increased monthly request reports and website hits.Recognized as subject matter expert for IBM Rational RequisitePro. Assisted Help-Desk with level-2 problems. Created education modules and trained the consulting group. Training modules were recognized as so simple to use and user friendly that they were made available on website for all interested parties to use.

Maintained content of and redesigned four IBM internal websites to adhere to new adopted standards ISSC - Blue Cross/Blue Shield of NJ AccountDeveloped applications and websites (originals did not adhere to standards) in accordance with IBM's Global Web Architecture (GWA) standards and w3v8 intranet standards using IBM's Global Services software development methodology. Conversion completed ahead of schedule and with no interruption of service to meet deadline imposed on all internal websites. The new look and feel generated positive feedback.Organized websites into logical sections. Implemented use of cascading style sheets to provide cleaner HTML pages. Designed JavaScript to dynamically generate the Masthead and left navigation. This effort reduced the need to change each page when structural changes were required resulting in a 99% productivity gain. Implemented website hits tool in JavaScript to collect website statistics and provided monthly reports to management demonstrating increased awareness on a monthly and yearly basis.

Designed and built multi-tier client server software utilizing Object Oriented (OO) Analysis and Design and Unified Modeling Language (UML), implemented many firsts in technology for the customer. Initiated a Legacy Transformation team, Client/Server Task Force, with the goal of expanding \ technologies and processes beyond traditional delivery techniques (Waterfall, Mainframe, COBOL/CICS, OS/390, and DB2). This team grew into more than half the client's delivery organization.Designed web front end applications for customer's growing need to remain competitive. These applications provided online services to: providers, brokers, and health care members reducing number of calls for information by 40%.Project Manager initiated and managed projects with customers. Developed project charters to define: project scope, objectives, costs, milestones, deliverables, and team member roles and responsibilities. Tracked project status and exceptions (e.g. issues, risks, dependencies). Managed and designed integration of a health industry vendor's UNIX solution with existing back end MVS host systems. Managed technical efforts, gathered customer requirements, interfaced with vendor, conducted design and code reviews, recruited, hired and trained new employees. Installed and maintained the application software and environment and assisted production with configuration and migration plan. Integration project was rated a complete success with smooth integration to legacy systems.

Held various positions including people manager for 12+ employees, technical lead for 20+ developers, technical designer and software developer. Managed project design, planning, scheduling, cost estimating and coordination, salary plans, reviews, and individual development plans. Interfaced with marketing defining system requirements. Worked with support organizations and developed publications and define procedures.Designed and managed development of several new office applications, maintained consistency throughout the product. Managing translation efforts in thirteen different languages. Led diverse teams, including teams with members located in multiple geographies.

Bs In Computer Science

Education record

Bachelor'S Degree, Computer Science