Olga S.
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Olga S. Email & Phone Number

Team Manager, SRE at Pythian
Location: Costa Rica, Costa Rica, Costa Rica 12 work roles 4 schools
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Current company
Role
Team Manager, SRE
Location
Costa Rica, Costa Rica, Costa Rica
Company size

Who is Olga S.? Overview

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Quick answer

Olga S. is listed as Team Manager, SRE at Pythian, a company with 505 employees, based in Costa Rica, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Olga S..

Olga S. previously worked as Site Reliability Engineering Manager at Pythian and Americas Configuration Management Lead at Dxc Technology. Olga S. holds Bachelor'S Degree, Advertising, Graduate Certificate In Advertisements from Universidad De Costa Rica.

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Email format at Pythian

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Pythian

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Profile bio

About Olga S.

With a career spanning over 20 years in the IT industry, I am a highly skilled professional who brings to the fore a robust background in Delivery, Account Management, and People Management. Backed by a proven track record, I specialize in building high-performing teams that comprise globally diverse remote workers. My expertise extends to helping my teams craft top-tier technological solutions that seamlessly align with business objectives. This is achieved by infusing crucial elements such as influential leadership, fostering inclusion, and nurturing a culture of continuous learning.At the core of my passion is the art of steering and empowering technical teams towards conceptualizing, scaling, and delivering cutting-edge solutions. As a committed professional, I embody essential soft skills, including effective communication, an unwavering commitment to process adherence, and a highly collaborative mindset.❤️ Leading with an abundance of empathy🌟 Women advocate ✨ Proven record of fostering a team-based culture visible in the team's internal and customer interactions💥 Leading by example showcasing resilience and adaptability to change🌎 Experience building and leading technical teams spanning global time zones in a 24/7 model📈 Strong leadership skills with a focus on team empowerment and collaboration🛠️ Experienced in developing and executing strategic roadmaps for seamless solutions💪 Proven ability to manage and grow engineering teams and large-scale projects with excellent results🌱 Skilled in nurturing a culture of growth, creativity, diversity, and continuous improvement🎤 Experienced in public speaking 💡 Passionate about driving innovation and pushing the boundaries of what's possible

Current workplace

Olga S.'s current company

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Pythian
Pythian
Team Manager, SRE
Costa Rica
Website
Employees
505
AeroLeads page
12 roles

Olga S. work experience

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Team Manager, Sre

Costa Rica

Site Reliability Engineering Manager

Current

Ottawa, Canada Area

Leading a team of Pythian Site Reliability Engineers, promoting the development and execution of quality technical services and continuous improvements to support the company’s goal of providing superior client experience, promoting a culture of high performance and continuous learning and development.Acting as Assistant Cloud Professional and Managed.

Jul 2017 - Present

Americas Configuration Management Lead

Costa Rica

- Manage the Configuration teams across countries.- Work hand in hand with the EMEA manager to comply with all the Account requirements and contractual agreements.- Identify and resolve operational, business, organizational, technical, quality, productivity or process improvement with measurable added-value that reduces work, increases productivity.

Feb 2016 - Jul 2017

Account Delivery Manager

Costa Rica

- Production Environment Manager for WPS.- Production Service Manager.- Single point of contact for service delivery of all Workplace Services Delivery work.- Field Services single point of contact.- Oversees programs and projects relating to Workplace Services. - Partners with Account Executive and other HP teams to keep the client informed of delivery.

Oct 2012 - Jan 2016

Production Services Manager

Costa Rica

- Responsible for all services delivered out of Best Shore ITO DO Global Centers- The single point of contact for the Account Services Team (AST) ensuring Total Customer Experience (TCE) in the End-to-End (E2E) Delivery from Best Shore ITO DO Organization- Represent the Best Shore ITO DO Organization in the AST- Voice of the AST in the Best Shore ITO DO.

Dec 2009 - Oct 2012

Senior Change Manager

Costa Rica

- Manage one of the biggest accounts within the company from the change management perspective. - Develop and maintain relationships with external customers and teams worldwide to archive desire goals and tasks. - Implement strategies to obtain quantitative projections based on action plans and metrics set by the Customer.- Develop Service Improvement.

Nov 2008 - Dec 2009

Change Manager Team Lead. Shared Delivery / Hp Top Ten Accounts

Costa Rica

Supervised the Costa Rica Team ensuring team members’ motivation in order to reach quality standards and desired targets.

Oct 2007 - Dec 2008

Change Manager

Costa Rica

- Managed small accounts applying change management perspective.- Developed and maintained relationships with internal customers. - Archived goals based on action plans and metrics set by the Customer.

Nov 2006 - Sep 2007

Public Relations & Communications Coordinator

Costa Rica

Managed internal and external communications. Developed action plans to improve communications within the company, retention plans, and strategies for special situations. Coordinated major events for the company such as organizational meetings, external client visits and recognition events for employees.

Dec 2005 - Nov 2006

Team Manager / Supervisor

Costa Rica

- Managed team in order to achieve goals based on action plans, desired targets and quality standards. - Managed relationship with customers, clients and departments company wide. - Functioned as Account Manager back up, during 3 years, performing all of the Account Manager’s tasks.- Developed market field studies, forecasts, designed strategies in order.

Sep 2000 - Nov 2005

Account Executive

Costa Rica

Performed day to day tasks pertaining to press releases and research

May 2000 - Jul 2000

Journalist

Costa Rica

Responsible for the merchandising department, coordinated, press documents, magazines issues, advertisement campaigns, sales special events.

Jul 1999 - Sep 1999
Team & coworkers

Colleagues at Pythian

Other employees you can reach at pythian.com. View company contacts for 505 employees →

4 education records

Olga S. education

Bachelor'S Degree, Public Relations/Image Management, Graduate Certificate In Public Relations 2002

FAQ

Frequently asked questions about Olga S.

Quick answers generated from the profile data available on this page.

What company does Olga S. work for?

Olga S. works for Pythian.

What is Olga S.'s role at Pythian?

Olga S. is listed as Team Manager, SRE at Pythian.

Where is Olga S. based?

Olga S. is based in Costa Rica, Costa Rica, Costa Rica while working with Pythian.

What companies has Olga S. worked for?

Olga S. has worked for Pythian, Dxc Technology, Hewlett Packard Enterprise, Hewlett-Packard, and Sykes.

Who are Olga S.'s colleagues at Pythian?

Olga S.'s colleagues at Pythian include Bindu Madhavi, Pmp®, Babette Turner, Saeed Roshandel, Tore Husby, and Mgibran Al Farid.

How can I contact Olga S.?

You can use AeroLeads to view verified contact signals for Olga S. at Pythian, including work email, phone, and LinkedIn data when available.

What schools did Olga S. attend?

Olga S. holds Bachelor'S Degree, Advertising, Graduate Certificate In Advertisements from Universidad De Costa Rica.

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