Bruna Oliveira Email & Phone Number

Dublin, Dublin, Ireland

Dublin, County Dublin, Ireland

Remote

Created and distributed detailed status and test reports during and after each test cycle.Prepared defect reports and interacted with developers and business analysts to describe defects found in systems.Evaluated cause of occurrence to recommend and initiate corrective actions.Identified, analyzed and documented problems with program function, output, online screen, and content.Used bug tracking system (Jira) and reported defects to software developers.Participated in product design review to provide input on functional requirements, product designs, schedules, and potential problems.Provided feedback and recommendations to developers on software usability and functionality.Created and reviewed automated tests using JavaScript and Python for Selenium and kept in open source platform repository (Github)Collaborated with field staff and customers to evaluate and diagnose problems and recommended possible solutions.Support the implementation manager to attend customers requirements and convert their needs to the system specific features.Provided customer software training

Dublin, Leinster, Ireland

Handled customer complaints and escalated issues according to procedures.Interpreted and communicated customer issues through internal case tracking system.Supported customers and colleagues with catered technical advice.Diagnosed issues through process of elimination by asking probing questions.Created and maintained technical documentation.Realized manual testing for regression, smoke and acceptance tests.

São Paulo E Região, Brasil

• Projects developed New Center of Final Process – Biomanguinhos/RJ. • Main Responsibilities Calculate equipment Prepare data sheets, lists, P&IDs

Rio De Janeiro E Região, Brasil

• Projects developed Contaminated Water Treatment Drainage system Upgrade• Main Responsibilities Calculated equipment Prepared data sheets, lists, P&IDs Draw process diagrams;

São Paulo E Região, Brasil

• Projects developed New Pier in São Sebastião (Transpetro) Diesel Hydrotreating Unit (Refap) Catalytic Hydrocracking (Comperj)• Main Responsibilities Calculated equipment Prepared data sheets, lists, P&IDs Draw process diagrams;

São Paulo Area, Brazil

Sizing piping and pump selections.Process design for product routing, transfer among storage tanks and effluent drain transfer process.

São Paulo

Certification standard maintenance , including support to the Integrated System Management at the constructions based in legal requirements.Procedures and instructions review for good work practice. Implementation and monitoring of corrective and preventive action for audits.