Spearheading a dynamic team in a pivotal business transformation across seven countries for a leading FTSE 100 Oil & Gas company. My leadership in this complex retail strategy transformation program is marked by innovative solutions and agile methodologies, ensuring quality management and customer satisfaction across 30 environments and over 2,000 sites.Key Responsibilities:Agile Leadership & Delivery Excellence: Championing agile methodologies to manage team dynamics, forecast capacity, and streamline deliveries, emphasising team empowerment and innovation for client-centric solutions.Strategic Management Consulting: Leading business transformation through strategic consulting, including agile sprint planning and crafting accurate quotes for new initiatives.Quality Management & Operational Innovation: As an Enterprise Store Operations (ESO) SME, I use Blue Yonder software to advise on cost-effective solutions, enhancing system utilisation and operational efficiency through a 'configuration first' strategy.Achievements:Process Optimisation: Automated key processes, improving team efficiency and accuracy, including a 60% improvement in general ledger validation, 80% faster credential sharing post-refresh, and 67% quicker environment upgrade validation.Innovative Dashboard Development: Developed an integrated dashboard revolutionising project demand management by consolidating isolated demand quotes for senior leadership.Leadership in Agile Project Delivery: Led & successfully delivered seven major project initiatives, demonstrating strong team leadership and agile management skills.

Operating in the configuration of Enterprise Store Operations (ESO) across all 7 markets for a FTSE 100 client, one of the world’s seven oil and gas “supermajors,” as the focal contact for 3 markets, which involves leading client interaction and coordinating all configuration activities within those markets. Responsibilities include:• leading design workshops with clients from a configuration perspective to gather requirements and propose optimal solutions• continuous improvement activities often optimising business processes to reduce Cost of Poor Quality (COPQ)• engineering requirements for new functionalities and enhancements through customer liaison• validating environment upgrades while collaborating with a 3rd party software company• Configuring user stories and maintaining 30 environments• writing user stories and acceptance criteria• Agile project management delivery • test support and test automation support• ad-hoc configuration activities• defect triaging• data analysis

Working with senior management to devise and implement strategies to improve the graduate programme continuously. Presenting to final-round prospective graduates and conducting interviews with themOrganising regular graduate events (socials, training initiatives, wellbeing initiatives, etc.), and providing support, guidance, and training to current graduates.

As a key member of the project implementation team, played a pivotal role in delivering a cutting-edge retail system for a prestigious FTSE 100 Oil & Gas Supermajor client.• Oversaw critical tasks such as monitoring vital signs reporting, executing data quality improvement initiatives to reduce costs, providing ad-hoc data engineering support, and offering Early Life Support (ELS) to ensure successful implementation.• Provided valuable assistance to on-site teams and contributed to the smooth execution of various implementation projects.• Ensured that the project was completed on time and within budget, exceeding the client's expectations through unwavering dedication and expertise.Overall, my role involved a diverse set of responsibilities, including:• Collating and monitoring vital signs reporting for implementation sites.• Carrying out data quality improvement initiatives to reduce COPQ.• Providing ad-hoc data analysis support.• Offering Early Life Support (ELS) for implementation sites.• Assisting with site implementations

Assisted with the module Data Analytics 344, working under The Voigt Chair in Data Science, Professor Andries Engelbrecht. Responsibilities included, but were not limited to:- Answering data science related questions and explaining concepts to the students as requested- Assisting with coding related questions and problems in R- The setting up and marking of tutorials

Conducted time studies and analyzed data to identify and resolve inefficiencies within AS/RS mini-load system. Maintained record of sample inventory along with updating vendor directories for future use and reference. Gathered and analyzed electricity and water data from utility bills for about 80 Shoprite owned sites across South Africa as part of the annual Carbon Disclosure Project.- Saved 2 hours of breakdown time per day by proposing effective solutions.- Reviewed and revised 100+ "Request for Information" and "Request for Quotation" documents.- Returned samples by liaising 40 suppliers through phone correspondence.