Oliver Downs Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Responsible for evolving and scaling Exclusive Networks’ capabilities across global system integrator and international partners through establishing global relationships, business and services capabilities.The newly formed division entails building strategy with internal and external stakeholders including the board, our strategic vendor partners, and reseller partners to improve operational efficiency and global reach.

Dubai, United Arab Emirates

Providing vision, leadership, and management across Exclusive Networks’ Middle East Technical Services, Marketing & Sales Operations.Influence local and global strategy, strategic alliances, and go-to-market orchestration.

Dubai, United Arab Emirates

Responsible for developing and enhancing Exclusive Networks' Middle East day-to-day operations through streamlining existing processes, introducing new teams, on boarding new vendor partnerships and utilising business analytic tools to identify areas to increase revenue & marketshare.On conclusion of the role, I was directly responsible for business units including Business Development, Inside Sales, Telemarketing, Vendor Management and operations of Exclusive Networks' Training Centre.

London, United Kingdom

Managed Softcat’s Network & Security Team in London whilst maintaining direct client relationships.Developed team members, inclusive of participation in the recruitment of new team members, through to ensuring the team has the correct training, knowledge, and market focus.Consistently achieved in excess of 100% of team and individual target.Established relationships new & potential vendors and involved with management of existing vendors and accreditations.

London, United Kingdom

Acted as an advisor and sales specialist focusing on network and security technologies through cold calling, arranging and conducting meetings with Softcat clients, proactive marketing activity, and by working closely with Softcat account managers.Maximised revenue with Softcat key clients by developing a thorough understanding of their business and endorsing appropriate solutions.Built and maintained relationships with Softcat's key vendors through strategic account planning, proactive marketing activity and quarterly business reviews.

London, United Kingdom

Trained in a recognised Graduate Account Management Training Scheme.Sold Softcat’s entire portfolio to new customers predominantly from the finance sector but also including large enterprises, small business and public sector organisations.Established close client relationships, promoted new products, maintained client service and satisfaction, and monitored sales performance.Achieved 118% of annual target and various sales incentives.

Portsmouth, United Kingdom

Worked within the ITS Business Operations department as part of a 12 month industrial trainee scheme with extensive interaction with delivery, sales and marketing.Supported the business operations team of 8 service product lines, focusing on cost, contract, key business functions and audit management.Developed reporting improvements to the management system in collaboration with the team.Engaged in a variety of extracurricular activities such as school events, management and client functions.

Executive Mba, Business Administration And Management, General, Distinction

Courses included leadership, economics, accounting, financial management, operations, marketing, and business strategy.

Bachelor’S Degree, Bsc Information Technology In Organisations, 2:1

Relevant modules included; Information Systems, Computers & Networks, Application Development, Information & Communication Skills.

Business Studies, Geography, Ict & Mathematics

Education record