Sudhan Malla Email & Phone Number

Liverpool Street, England, United Kingdom

Liverpool Street, England, United Kingdom

London

Built long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.• Provided training for new starter account executives within and outside of the region, as well as to 20+ retail sales colleagues on Maginus.• Stepped up in BCMs absence to manage and support new starter account executive to ensure the smooth run of the business hub and achievement of the target.• I can work through tense situations whilst keeping myself focused. I regularly engage my peers and motivate them towards achieving company targets and I demonstrate the ability to keep to my word.• Responded to complaints and resolved issues to the customer’s satisfaction and maintained the company’s reputation

Charlton

• Engaging with customers: Providing customers unbiased opinions and giving them sufficient information to make sure they choose the right product that they require; assisting with any help the customer requires about a product; supporting any IT repairs and technical issues.• Training / managing newcomers: to help teach, support and guide any new employees. Leading by example and assessing team members’ skills and offering them with extra support- when needed. • Apple Master Representative: Demonstrating the latest Apple products and giving unbiased opinions about product for the customer.• Demonstrating the Apple’s newest innovations and the features, recommending the correct items for customer needs.

London, United Kingdom

• Monitor and maintain computer systems and networks• Setting up new users' accounts and profiles and deal with password issues• Rapidly establish a good working relationship with customers and other professionals, such as Data analyst • Troubleshoot system and network problems, diagnosing and solving hardware or software faults• I created a virtual server allowing my team member to access a remote computer (Ec2 server)• Assigned an Amazon S3 storage server for their employees so they could access their online storage remotely.• Managing severs and giving them different level of access using (IAM).

London, United Kingdom

• Meeting client to identify their needs and liaising regularly with them• Presenting initial design ideas to clients• Drawing up detailed website specifications• Designing page layouts including text size and colors• Created site map and wireframe• Designing the website's visual imagery and ensuring it's in line with company branding policy • Coding using a variety of software • Testing the website to ensure it is working• Editing content, debugging code and re-designing web pages• Proofreading content and making changes where necessary

Bachelor Of Science (Bsc), Computer Software Engineering

Education record