Sudhan Malla Email & Phone Number

Liverpool Street, England, United Kingdom

Liverpool Street, England, United Kingdom

London

• Built long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
• Provided training for new starter account executives within and outside of the region, as well as to 20+ retail sales colleagues on Maginus.
• Stepped up in BCMs absence to manage and support new starter account executive to ensure the smooth run of the business hub and achievement of the target.
• I can work through tense situations whilst keeping myself focused. I regularly engage my peers and motivate them towards achieving company targets and I demonstrate the ability to keep to my word.
• Responded to complaints and resolved issues to the customer’s satisfaction and maintained the company’s reputation

Charlton

• Engaging with customers: Providing customers unbiased opinions and giving them sufficient information to make sure they choose the right product that they require; assisting with any help the customer requires about a.
• Training / managing newcomers: to help teach, support and guide any new employees. Leading by example and assessing team members’ skills and offering them with extra support- when needed.
• Apple Master Representative: Demonstrating the latest Apple products and giving unbiased opinions about product for the customer.
• Demonstrating the Apple’s newest innovations and the features, recommending the correct items for customer needs.

London, United Kingdom

• Monitor and maintain computer systems and networks
• Setting up new users' accounts and profiles and deal with password issues
• Rapidly establish a good working relationship with customers and other professionals, such as Data analyst
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• I created a virtual server allowing my team member to access a remote computer (Ec2 server)
• Assigned an Amazon S3 storage server for their employees so they could access their online storage remotely.

London, United Kingdom

• Meeting client to identify their needs and liaising regularly with them
• Presenting initial design ideas to clients
• Drawing up detailed website specifications
• Designing page layouts including text size and colors
• Created site map and wireframe
• Designing the website's visual imagery and ensuring it's in line with company branding policy

Bachelor Of Science (Bsc), Computer Software Engineering

Education record