Robert Oliver Email & Phone Number

United States

■ Provide hands-on supervision to a large team of security officers that spanned 25 separate posts■ Ensure that security and safety of all facilities, grounds, and staff through superior attention to detail■ Draft accurate and detailed incident reports to ensure that all incidents on company grounds are recorded

■ Maintained a positive, professional, and attentive attitude while interacting with a diverse customer base■ Evaluated the specific needs and preferences of customers to help them make informed purchasing decisions■ Leveraged a comprehensive knowledge of the company’s products to make recommendations to customers■ Worked extensively with a broad array of software applications and selling tools to maximize sales efficiency■ Interfaced with customers via phone and in-person, ensuring that they received optimal customer service

Various Stores

■ Strategically controlled a $2M budget for a store with a 40-person staff and an annual revenue of $4M■ Enhanced customer satisfaction by developing staff schedules to facilitate complete coverage of the store■ Played a vital role in the development of a well-qualified workforce by recruiting, hiring, and training personnel■ Established a “Customer Appreciation Day” promotion that directly led to a 30% increase in daily revenue■ Took on multiple special assignments, such as serving as a safety team member for a 75-store region■ Administered inventory orders valued at $1M annually and consistently achieved all inventory shrink targets

■ Strategically controlled a $2M budget for a store with a 40-person staff and an annual revenue of $4M■ Enhanced customer satisfaction by developing staff schedules to facilitate complete coverage of the store■ Played a vital role in the development of a well-qualified workforce by recruiting, hiring, and training personnel■ Established a “Customer Appreciation Day” promotion that directly led to a 30% increase in daily revenue■ Took on multiple special assignments, such as serving as a safety team member for a 75-store region■ Administered inventory orders valued at $1M annually and consistently achieved all inventory shrink targets

Associate'S Degree, Electric Power Technology

Activities and Societies: Cross Country

High School, General Studies

Activities and Societies: Marching Band, Track, Cross Country