Oliver Melbourne Email & Phone Number

Bath, England, United Kingdom

In my current role, I focus on enhancing customer experience and driving product growth through strategic initiatives. My key responsibilities include:- Gaining a deep understanding of customer needs to identify product gaps and generate innovative ideas that improve market share and customer satisfaction.- Translating product strategies into detailed technical requirements and prototypes, facilitating effective collaboration with the development team.- Conducting technical… Show more In my current role, I focus on enhancing customer experience and driving product growth through strategic initiatives. My key responsibilities include:- Gaining a deep understanding of customer needs to identify product gaps and generate innovative ideas that improve market share and customer satisfaction.- Translating product strategies into detailed technical requirements and prototypes, facilitating effective collaboration with the development team.- Conducting technical scoping for development projects, leveraging my technical understanding to assist with debugging and issue resolution.- Designing product interfaces and experiences using Figma, ensuring a user-friendly and visually appealing design.- Prioritizing activities based on their impact on the business and customer experience.- Collaborating with engineering teams to ensure quick time-to-market and optimal use of resources.- Acting as a product evangelist to build awareness and understanding among stakeholders.- Engaging with customers to gather feedback on products and services, ensuring alignment with market needs.- Supporting product quality assurance, documentation, customer support, and sales efforts. Show less

London, United Kingdom

In this role, I supported digital transformation projects for infrastructure and business clients, focusing on improving data quality and driving strategic insights.- Led a client community through data quality improvement cycles, reducing issues by 50-71% across business functions and creating templates for ongoing improvements.- Coordinated the development of a data quality monitoring tool using Python and Power BI, enabling continuous improvements for a national infrastructure… Show more In this role, I supported digital transformation projects for infrastructure and business clients, focusing on improving data quality and driving strategic insights.- Led a client community through data quality improvement cycles, reducing issues by 50-71% across business functions and creating templates for ongoing improvements.- Coordinated the development of a data quality monitoring tool using Python and Power BI, enabling continuous improvements for a national infrastructure organisation.- Managed a ~£100k technical due diligence report for the sale of oil & gas assets, collaborating with internal stakeholders and external experts.- Supported the development of a high-level operating model for a public body, which resulted in additional contracts worth £100k+.- Created visual communications, including roadmaps and infographics, which received excellent feedback from client sponsors.- Contributed to the sales process for key accounts and represented Arcadis in industry meetings. Show less

London, United Kingdom

• Collaborated with the relevant global stakeholders of a bank to establish the Specification Requirements for a sustainable Capital Projects analysis tool, before developing the tool using Excel & VBA and ensuring that final product met requirements and addressed need.• Worked with a Communications Lead to produce a Comms 101 Toolkit – containing easy-to-follow processes, templates and examples of a professionalised comms function.

Bristol, United Kingdom

Nuclear Safety and Risk team:• Produced tender bids and business cases.• Produced capability presentations for various clients, domestic and overseas.• Modelled labyrinthine shielding designs using the Monte Carlo N-Particle (MCNP) code to determine the radiation dose rates at various points and confirm that the shielding is sufficient.• Undertook significant research as part of radiation risk and safety mentoring on topics such as hazards and risks on nuclear sites, dosimetry… Show more Nuclear Safety and Risk team:• Produced tender bids and business cases.• Produced capability presentations for various clients, domestic and overseas.• Modelled labyrinthine shielding designs using the Monte Carlo N-Particle (MCNP) code to determine the radiation dose rates at various points and confirm that the shielding is sufficient.• Undertook significant research as part of radiation risk and safety mentoring on topics such as hazards and risks on nuclear sites, dosimetry, and both national and international regulatory framework.Working on client sites:• 6 months as a data/cost analyst and consultant at Southern Water.Member of Sports and Social team:• Managed the budget for all office staff activities and events over the year.• Planned and organised events such as the Christmas Party and the Summer BBQ. Show less

Brighton, United Kingdom

• Assistant to the manager of the Central Estimating Team.• Greatly aided in the management of the Price Review 2019 (PR19) process.• Upgraded and debugged their existing excel costing tools and methodology.

• Used my self-taught knowledge of front-end web languages and relevant systems and applications to assist with development of the website.

Physics Mphys (Hons) – 5 Years Including Placement Year, Physics, 2:1

Activities and Societies: Physoc, Bath Finance Society, Bath Surf Including programming in Python. Other computational modules providing.

Aaa For A-Levels (Physics, Maths, Further Maths), 3 A* And 8 A For Gcse