Oliver Pocock Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Mascot, New South Wales, Australia

Key Responsibilities:– Receive a high volume of inbound calls from insurance customers regarding the variety of insurance products sold by the organisation.– Assist customers with issues arising from both active and inactive insurance products.– Complete relevant documentation as required and prepare reports and documentation as required.– Meeting deadlines and key performance indicators as outlined by the organisation.– Attend product training sessions, and learn product details and key selling points of the products.– Any other duties and special projects as directed by management in keeping with the employees skills and experience.

Revesby, New South Wales, Australia

Key Responsibilities:– Assisting a wide-variety of customers in a fast and efficient manner while building rapport through friendly, respectful and relevant conversation.– Handling of financial transactions including cash, EFTPOS and gift cards.– Packing down of the store at the end of daily trading, involving a variety of tasks including cleaning of registers and the wider service area, as well as the removal of cash from the registers for counting.– Addressing the needs of customers seeking refunds and exchanges, as well as handling issues raised by customers submitting complaints to the Service Manager and/or Store Manager.– Compiling reports on transactions for the Service Manager for auditing by both the Store Manager and the National Head Office.– Supervision of the Assisted Checkout Area.

Parramatta, New South Wales, Australia

Key Responsibilities:− Drafting and reviewing of corporate policies and standards.

Sydney, New South Wales, Australia

Key Responsibilities:− Direct reporting to the Head of School, Mrs. Rebekah Chaudhary.− Responding to emails on behalf of the Head of School.− Appointment and Calendar Management for the Head of School.− Drafting of new Policy Documents and updating of existing Policy Documents.− Drafting letters for the Head of School.

Revesby, New South Wales, Australia

Key Responsibilities:− Assisting customers in a fast and efficient manner while building a rapport through friendly, respectful, and relevant conversation.− Handling of financial transactions including but not limited to cash and EFTPOS, as well as the returning of the correct change to the customer.− Packing down of the store at the end of trading, involving a variety of tasks including the cleaning of registers and the surrounding service area and the removal of cash from registers for counting.− Addressing the needs of customers seeking refunds or exchanges, as well of the issues raised by customers submitting complaints to the Service Manager or the Store Manager.− Marking off inventory that arrives in secure loads and the packing away of inventory in the appropriate locations for sale.− Compiling of reports on a variety of transactions for the Service Manager for auditing by both the Store Manager and the Head Office.

Sydney, New South Wales, Australia

Duties included:− Organising and running social events for students on campus.− Collating and distributing information for the student body at large about changes to and upcoming events on campus.− Bridging the student body with university administration and facilitating dialogue regarding the future of the campus.

Bachelor Of Arts, International Relations And Asian Studies, Course Gpa – 5.125

Major – International Relations and Asian Studies Minor – History and Political Thought

Diploma Of Arts

High School Diploma