Oliver Wray Email & Phone Number

Copenhagen

Copenhagen

IT Associate (IT services)EY Flintholm, Copenhagen- IT Training Educator- Onsite & 1st. -line support- NemID/MitID Electronic Certificate Administrator- Maintenance of IT inventory and hard/soft-ware configuration- PC building- Print administration (HP and Canon devices)- Support of various business relevant applications- Windows Active Directory user permissions- Maintaining software licenses- Videoconferencing- Troubleshooting Hardware (PC’s… Show more IT Associate (IT services)EY Flintholm, Copenhagen- IT Training Educator- Onsite & 1st. -line support- NemID/MitID Electronic Certificate Administrator- Maintenance of IT inventory and hard/soft-ware configuration- PC building- Print administration (HP and Canon devices)- Support of various business relevant applications- Windows Active Directory user permissions- Maintaining software licenses- Videoconferencing- Troubleshooting Hardware (PC’s, network- and printers) Software configurations in Windows environments.- Server maintanance- CodingMonthly teaching as responsible IT associate for IT training. IT-assistance to users and customers - through personal contact, but also by phone and web support. IT-administrative tasks, such as database maintenance, support registration, hardware repairs, etc. in an infrastructure built around MS Windows10, MS Office 2016, Lotus Notes 8.5, ServiceNow and proprietary applications.Creation of and maintaining scripts and Excel sheets for all manner of business needs and purposes. Show less

Copenhagen

Customer Care Specialist at Podio, Citrix In Copenhagen.• Guidance and product support for customers all over the globe, and primarily in EMEA with such following tasks:- "Social Media" Chatsupport: Podio/Twitter/Facebook- Ticket/e-mailsupport- Guidance on the use of workflow software/product across all operating systems and most prominent browsers.Podio is an online work platform that gives people power to manage their work in their own way. Combining hundreds… Show more Customer Care Specialist at Podio, Citrix In Copenhagen.• Guidance and product support for customers all over the globe, and primarily in EMEA with such following tasks:- "Social Media" Chatsupport: Podio/Twitter/Facebook- Ticket/e-mailsupport- Guidance on the use of workflow software/product across all operating systems and most prominent browsers.Podio is an online work platform that gives people power to manage their work in their own way. Combining hundreds of specialized and flexible work apps with messaging, tasks, reporting, workflow and contact management, Podio lets you build and shape the online workplace most fitting to your role. It eliminates scattered, unorganized work routines, and replaces multiple products from different companies with a single environment and a single login. Show less

Copenhagen

IT support within the company as well as technical support externally on:- Bookingsoftware- Wages software- POS software- Operating systems- Printers, scanners and credit card terminalsVia phone, email and remote control software.• QA testing of new software under development• Preparation of employee handbook , workflows , procedures and workflows.• Creation of websites, material for websites, maintenance of websites and domains.

Copenhagen

• Responsible for technical support of the PlayStation product line for Sony Computer Entertainment Europe, and network support for PlayStation Network, including the following tasks- Game / software / hardware and accessories testing.- Knowledgebase in-house- Training of warehouse staff and customer service staff.- Technical support for TV2 SPUTNIK- Responsible for procedures, public domain material, and daily statistics for PlayStation products in the Nordic countries, and… Show more • Responsible for technical support of the PlayStation product line for Sony Computer Entertainment Europe, and network support for PlayStation Network, including the following tasks- Game / software / hardware and accessories testing.- Knowledgebase in-house- Training of warehouse staff and customer service staff.- Technical support for TV2 SPUTNIK- Responsible for procedures, public domain material, and daily statistics for PlayStation products in the Nordic countries, and translations of game material for use in Denmark. Show less

Customer Service Officer, Technical Support at HI3G, Copenhagen• Technical support and start-up of 3G data service in Denmark for mobile customers and data customers in Denmark with such following tasks:- Telefone-/e-mailsupport- Guidance on the use of 3G-data-software/products across operating systems.- TCP / IP configurations across operating systems.- Network Troubleshooting on UMTS and HSDPA networks.

Frederiksberg & Fisketorvet.

Sales Assistant EB-Games, Frederiksberg/Fisketorvet.

Hgs

Gymnasial Uddannelse